Account Director

Via is using technology to transform transportation around the world. From changing a single persons daily commute to reducing humanitys collective environmental footprint weve got huge goals.

As an Account Directoryoull be the face and voice of Via for our partners both internally and this dynamic role youll be responsible for building genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth. You will serve as our partners trusted advisor by providing strategic guidance on operational go-to-market and product-related issues. Simultaneously you will be an internal advocate for partners with Via by championing for new products and capabilities to facilitate the expansion of each partners service size and scope.

• Serve as the primary point of contact for city and agency leaders owning the success of Via-powered transportation systems in their communities
• Build strong long-term relationships by acting as a trusted advisor - identifying challenges offering solutions and supporting partner goals
• Guide strategic planning and execution to ensure each partnership delivers measurable impact and operates effectively
• Analyze complex service data to provide actionable insights on mobility equity and sustainability helping partners make informed forward-looking decisions
• Drive revenue growth by leading renewals identifying opportunities for expansion and negotiating complex multi-year agreements that deliver long-term value to both partners and Via

• You have a minimum of 7 years of relevant client facing work experience including (but not limited to) consulting consultative customer success or success at a high growth company
• You enjoy fast-paced environments arent deterred by setbacks or pivots and thrive in roles requiring a very high degree of responsibility
• You are eager to take on formal and informal leadership roles within Via and have a desire to grow quickly
• Entrepreneurial relationship builder who remains calm and collected when faced with highly complex politically sensitive situations
• Quantitatively-inclined and data savvy; you may not be a SQL expert but you enjoy drawing quick insightful conclusions from complex data sets asking critical questions and synthesizing raw numbers into simple actionable recommendations
• A reliable motivated self-starter with a passionate growth mentality. An excellent team player; youre a meaningful individual contributor and a mentor to others on your team. You view successes as a team effort and enjoy working with others

Compensation and Benefits:

• Final salary will be determined by the candidates experience knowledge and skills. Salary reflected does not include equity or variable pay where applicable
• Base salary range: $160000-$200000
• We are proud to offer a generous and comprehensive benefits package including free medical plans and 401K matching