Senior Manager, Sales Digital Channels, FAS
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Job Location:
Malvern, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Shape the Future of Sales Channels at Vanguard: At Vanguard our sales channels are at the heart of how we empower our Financial Advisor Services (FAS) sales crew. As we continue to evolve we recognize significant opportunities to improve our existing platformsfor example our CRM and Mobile Platformsand prepare for the next generation of sales technology. We are seeking a leader who can optimize todays tools and drive the transition to tomorrows channels.
This isnt just about incremental improvements; its about redefining the industry by combining process tools insights and personalization to become the Advisor to the Advisoranticipating the evolving needs of sales executives and financial advisors alike.
Role Overview:The Senior Manager Sales Channels will lead efforts to enhance and transform the platforms and workflows that support our sales teams. This role is responsible for both optimizing current systems and guiding the assessment and implementation of emerging technologies ensuring seamless transitions and measurable improvements in sales effectiveness.
If you are passionate about digital product transformation sales enablement and have a proven track record in product management we invite you to join our team and make a significant impact.
Key Responsibilities:
Optimize Existing Channels
Drive improvements in current platforms with a primary focus on Dynamics CRM.
Lead initiatives to optimize workflows enhance user experience (UX) and improve system performance for sales crew.
Collaborate with cross-functional teams to identify pain points and deliver solutions that make day-to-day operations more efficient and intuitive.
Prepare for and Implement New Channels
Assess and pilot new technologies including Agentic CRM and Mobile platforms that will eventually replace or augment existing channels.
Develop strategies for smooth transitions ensuring sales teams are equipped and trained for new tools.
Partner with stakeholders to evaluate emerging trends and select solutions that align with business goals.
Leadership & Team Development
Foster a culture of continuous improvement and innovation within the sales channels team.
Encourage rapid experimentation and user-centric design thinking.
Manage a team of product managers
Required Skills & Qualifications
10 years of digital product management experience including leadership of cross-functional teams.
Proven success in optimizing workflows driving UX enhancements and improving performance in enterprise platforms.
Experience with CRM systems (Dynamics CRM preferred) mobile solutions and emerging sales technologies.
Strong analytical communication and collaboration skills.
Familiarity with Agile/Scrum methodologies.
Ideal Candidate Attributes
Holistic thinker with a passion for transforming business processes.
Proactive problem solver who thrives in dynamic fast-paced environments.
Skilled at driving change and adoption of new technologies.
Committed to empowering sales teams and delivering measurable business results.
Leave Your Mark
If youre a digital native with a passion for innovation a track record of transformational leadership and a talent for building high-performing teams we want to hear from you. As our new Senior Manager Sales Digital Channels youll drive our AI strategy lead the development of cutting-edge digital tools and shape sales and client experience that impacts millions of investors and advisors worldwide.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard we dont just have a missionwere on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Required Experience:
Senior Manager
Key Skills
- User Interface
- Competitive Analysis
- New Technologies
- Business developments
- Communication
- Content Management System
- Market Research
- Internet
- Youtube
- Digital Assets
- Digital strategy
- Social Channels
- Digital Forensics
- A/B Testing
- Analytics
About Company
Search the latest roles and opportunities at Vanguard. Apply today to join our industry-leading crew.
