Restaurant Server Assistant

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States Mexico and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott Hilton Hyatt and IHG. Our service ethos is proactive and holistic fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused data-driven and results-oriented.

Summary:

The Server Assistant / Busser plays a vital role in supporting the dining experience by assisting servers maintaining cleanliness and organization of the dining area and ensuring guests needs are met promptly and professionally. This position requires strong teamwork attention to detail and a positive attitude to help create a smooth enjoyable dining experience for all guests.

Duties & Responsibilities:

Assist servers by delivering food and beverages to tables as needed
Clear and reset tables promptly including removal of soiled dishes glassware silverware and trash
Maintain cleanliness and organization of dining areas service stations and back-of-house support areas
Refill and prepare water beverages bread condiments and other necessities as appropriate
Set up tables with clean linens silverware and glassware according to standards
Support opening and closing duties including preparing service stations and cleaning at end of shift
Communicate effectively with servers kitchen staff and management to ensure efficient service flow
Provide a warm friendly and professional presence to guests responding to basic requests or directing them to the appropriate team member
Maintain knowledge of hotel facilities and services to assist guests when needed
Follow all safety sanitation and company policies and procedures
Demonstrate a professional and positive attitude toward guests and fellow associates
Ability to lift up to 50 lbs. and walk sit or stand for extended periods of time
Ability to lift pull and push moderate weight
Additional tasks may be assigned at any given time

Qualifications:

• Excellent customer service skills
• Strong interpersonal skills with the ability to engage with guests and coworkers professionally
• Ability to work in a fast-paced environment
• High school education or related experience
• Must obtain and maintain any required certifications

Benefits:

• Competitive salary
• Annual review with increase potential
• 401k program with company match
• Medical Dental and Vision insurance available to eligible employees
• Wellness benefits available to eligible employees

Arbors Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth development and progression thrive within the properties:

• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
• Lead with Heart - Be kind passionate and hospitable.
• Be Accountable - Take ownership and deliver results.
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Pay is based upon several factors including but not limited to local labor markets education work experience certifications etc. We comply with all minimum wage laws as addition to your annual salary we offer a comprehensive benefits package (all benefits are subject to eligibility requirements).

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.