International Accounts Manager (Region West)

Hampshire - UK

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Crownis one of the worlds largest material handling companies with a reputation for award-winning product design advanced engineering & technology as well as superior after-sales service. For 80 years Crowns business philosophy has utilised vertically integrated processes to design manufacture and distribute forward-thinking innovative solutions that improve customers productivity and operating efficiency. Crown produces a broad range of forklifts batteries and chargersas well as automation solutionsand fleet management technologies and warehouse solutions products and design services.

Since its founding in 1945 the family-owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise:When every minute matters customers can count on Crown to keep their businesses moving.

Responsible for the acquisition of new IAs (20%) and the development management and coordination/maintenance of current IAs (80%) this includes providing support to NA Managers/Dealers to increase engagement and penetration and sales to International Accounts.

This position reports to the Director of National Accounts EMEA.

Management of International Accounts

Grow market position and customer share; develop sales strategies for assigned accounts to achieve this

Identify with the Director National Accounts EMEA which accounts need managing and maintaining by the National Accounts Manager (account management) and which need penetrating (business development). Manage and review.

Establish multi-level relationships within the accounts supporting the sales strategy on an international and national level; proactively engage with local sales people to achieve this

Make sure customer intelligence is thorough detailed and all opportunities are addressed

Establish an annual regional sales budget and communicate this within the budgeting process

Drive the business centrally and locally ensuring information is shared and stakeholders are fully briefed

Management and support of Global Accounts growth within/or outside EMEA

Maintain good connections to allocated global accounts. Implement frame agreements identify EMEA opportunities for growth as well as supporting opportunities in other Crown theatres

Reporting PTP CRM and Discount requests

Ensure accurate and timely data and reporting; implement C360 for activity and sales forecasting

Monitor National Account Managers performance to plan (PTP) support review and manage

Provide full and factual data to allow discount decisions to be made

Team Working and collaboration

Support a collaborative team approach; share information with all stakeholders where relevant including the Crown Branch and Service network Dealer Operations other Crown departments such as Product Marketing Infolink/Insite Services Motive Power and Customer Support to ensure sufficient support and coordination is met to acquire new and maintain existing customers

Employee Development and Miscellaneous

Support a can-do working environment based on performance and success

Extensive travel and customer visits (80%)

Act on various projects as needed. Perform other duties as assigned

Hours of Work:	Monday to Friday 37 hours per week
Target Salary:	Competitive salary
Company Vehicle	Company car & fuel card; private mileage benefit subject to tax regulations.
Holidays:	25 days holiday plus Bank Holidays.
Pension:	Company pension plan.

At Crown we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired fact throughout Crowns history more than 1000 employees have reached a 25-year milestone and we are proud to have travelled their career paths with them.

From employee training and development to competitive compensation packages we invest in our employees knowing that people are always at the core of what moves us forward.

In addition to financial remuneration and participation we our offer our employees various social benefits including but not limited to:

Excellent discount scheme with access to the best perks from some of the UKs biggest brands.
Tell Us Health

Please contact us via our website at:

Crown Lift Trucks Ltd
Karen Callander
Rutherford Road
Basingstoke
RG24 8PD

If you have any further queries regarding this job please do not hesitate to contact the Recruitment Team at Crown Lift Trucks Ltd on or via

Required Experience:

Unclear Seniority