Admin & Facilities Partner
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Job Summary
Since its inception in 2003 driven by visionary college students transforming online rent payment Entrata has evolved into a global leader serving property owners managers and residents. Honored with prestigious awards like the Utah Business Fast 50 Silicon Slopes Hall of Fame - Software Company - 2022 Women Tech Council Shatter List our comprehensive software suite spans rent payments insurance leasing maintenance marketing and communication tools reshaping property management worldwide.
Our 2200 global team members embody intelligence and adaptability engaging actively from top executives to part-time employees. With offices across Utah Texas India Israel and the Netherlands Entrata blends startup innovation with established stability evident in our transparent communication values and executive town halls. Our product isnt just desirable; its industry essential. At Entrata we passionately refine living experiences uphold collective excellence embrace boldness and resilience and prioritize different perspectives endeavoring to craft a better world to live in.
The Senior Admin & Facilities Partner - Night Shift is responsible for overseeing managing and optimizing all administrative and facilities operations during night hours. This role provides operational leadership ensures service continuity manages escalations and drives compliance safety and employee experience across night shift operations. The role also mentors P2-level team members and acts as a key liaison between vendors internal teams and leadership.
Facilities Oversight & Operations
- Oversee end-to-end facilities operations during the night shift to ensure uninterrupted services.
- Proactively identify infrastructure risks service gaps and operational issues; drive timely resolution
- Coordinate and supervise emergency breakdown or critical maintenance activities during night hours.
- Ensure adherence to SLAs and compliance standards across facilities services.
Housekeeping & Hygiene Management
- Supervise housekeeping operations and ensure hygiene and cleanliness standards are consistently met.
- Conduct audits validate checklists and ensure corrective actions are implemented for identified gaps.
- Coordinate with vendors for service improvements specific to night shift requirements.
Security & Safety Management
- Oversee security operations including access control patrolling surveillance and emergency readiness.
- Act as the escalation authority for security incidents during night shift operations.
- Ensure compliance with safety fire and emergency response protocols and conduct periodic drills if require
Cafeteria Pantry & Employee Amenities
- Ensure smooth functioning of cafeteria and pantry services during night hours.
- Monitor service quality hygiene and food safety compliance.
- Analyze employee feedback and coordinate with vendors for continuous service improvement.
Transport & Employee Safety
- Oversee night shift transportation operations including vendor performance and safety compliance
- Act as the escalation point for critical transport issues and employee safety concerns
- Ensure compliance with statutory requirements related to night shift transportation.
People & Stakeholder Management
- Mentor and guide P2 Admin & Facilities Partners during the night shift.
- Coordinate with internal stakeholders (HR IT Security Facilities leadership) for issue resolution
- Support employee engagement initiatives aimed at enhancing night shift employee experience.
Reporting Compliance & Handover
- Review MIS incident reports and compliance documentation prepared during the shift.
- Ensure structured and comprehensive handovers to day shift teams.
- Support audits inspections and compliance reviews related to night shift operations.
Minimum Qualifications
- Bachelors degree in any discipline.
- 47 years of experience in administration facilities management or operations.
- Experience managing vendors and night shift operations
- Strong coordination leadership and escalation management skills.
- Proficiency in MS Office and basic MIS reporting
Preferred Qualifications
- Prior experience leading night shift facilities or admin teams.
- Strong understanding of workplace safety compliance and statutory requirements.
- Ability to manage multiple stakeholders and high-pressure situations independently.
Members of the Entrata team arent just intelligent and ambitious theyre the living embodiment of another core Value: Excellent Alone Better Together. Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity protected veteran status or any other applicable characteristics protected by law.
Its a great place to work! Will you join us
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Key Skills
- Employee Evaluation
- Facilities Maintenance
- Maximo
- Facilities Management
- HVAC
- Mechanical Knowledge
- CMMS
- Maintenance Management
- OSHA
- Maintenance
- Cordova
- Supervising Experience
About Company
Entrata property management software connects all of your property data and processes, allowing you to create better experiences for everyone. Better property management software.
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