Community Health Worker (Clinical)

The Community Health Worker is a trusted clinician with lived experience in HIV-affected communities responsible for delivering comprehensive HIV prevention services through outreach education testing and navigation. This position focuses on addressing social determinants of health and prioritizing key populations such as Black and Latinx/Latine MSM cisgender and transgender women people who inject drugs and their partners and youth under 24. The CHW integrates into multidisciplinary teams to promote health equity reduce stigma and support the Ending the HIV Epidemic plan using a status-neutral syndemic clinical testing approach.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned. Conducts prioritized community outreach to engage high-risk individuals in HIV prevention education and awareness. Performs rapid testing for HIV HCV HBV and STIs and administers brief screenings for substance use mental health and food insecurity. Provides product-agnostic education on long-acting prevention options like PrEP and PEP. Navigates clients to biomedical prevention supportive services and primary care including follow-up and barrier removal. Develop and distribute culturally responsive educational materials for in-person events and stigma reduction campaigns. Facilitates advocacy training for community members to empower peer education on HIV prevention. Collects and enters de-identified data into systems like Excel or Athenahealth for program evaluation and reporting. Participates in training on motivational interviewing SBIRT and cultural humility. Collaborates with partners such as Florida Department of Health and local EHE coalitions. Upholds confidentiality HIPAA compliance and agency values of equity and stewardship.

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities but may mentor volunteers or peers in outreach activities.

COMPETENCIES: To perform the job successfully an individual should demonstrate the following competencies:

Clinical Competence in Securing blood or other samples for STI testing; Customer Service - Manages difficult or emotional customer situations; Responds to requests for service and assistance; handles complaints with patience/kindness and meets commitments. Interpersonal Skills - Focuses on solving conflict not blaming; Empathetically Listens to others without interrupting; Keeps emotions under control; Remains open to others ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Bilingual English/Spanish/Haitian Creole/French preferred. Written Communication - Writes clearly and informatively; Able to read and interpret written information. Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment. Ethics - Treats people with respect; Keeps commitments. Motivation - Sets and achieves challenging goals Measures self against standard of excellence. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources. Professional Standards meets or exceeds all professional standards best practices and state/federal guidelines for work in community health. Professionalism - Approaches others in a tactful manner; Reacts well under pressure. Quality - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality. Quantity - Completes work in timely manner Works quickly. Safety and Security - Observes safety and security procedures; Follows all agency rules regulations and laws; Acts upon and reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change delays or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Dependability - Follows instructions responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. Quality Improvement Drives the organization forward through performance and quality improvement initiatives.

QUALIFICATIONS: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE: High school diploma or equivalent required; Associates degree in public health or related field preferred. 1 years experience in community outreach peer support or HIV prevention. Lived experience with HIV PrEP or related challenges in prioritized communities strongly preferred. Certification as a Community Health Worker or willingness to obtain within 12 months. Familiarity with rapid testing screening tools and navigation services. Knowledge of HIV social determinants of health and local resources. Experience with data entry software like Excel or Athena Health. Willingness to travel for outreach events.

LANGUAGE SKILLS: Ability to read and comprehend professional health materials author correspondence and memos. Ability to write effective correspondence. Ability to effectively present information in one-on-one and small group situations to customers clients and other employees of the organization. Bilingual English/Spanish and/or Haitian-Creole/English preferred.

MATHEMATICAL SKILLS: Ability to add and subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform these operations using units of American distance volume money and weight measurement.

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in complex situations.

COMPUTER SKILLS: To perform this job successfully an individual should have knowledge of health data software Internet software; Spreadsheet software and Word Processing software.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is occasionally required to stand; walk; sit; use hands to finger handle or feel; reach with hands and arms; climb or balance; stoop kneel crouch or crawl and talk or hear. The employee must regularly lift and /or move up to 10 pounds frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.

WORK ENVIRONMENT: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly exposed to airborne particles toxic or caustic chemicals and risk of electrical shock which are present in the community environment. The employee is frequently exposed to risk of radiation and vibration. The employee is occasionally exposed to wet and/or humid conditions (non-weather); working near moving mechanical parts; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather). The noise level in the work environment is usually moderate.