Community Health Worker (Peer)

The Community Health Worker is a trusted peer with lived experience inHIV-affected communities responsible for delivering comprehensive HIVprevention services through outreach education testing and navigation. Thisposition focuses on addressing social determinants of health and prioritizingkey populations such as Black and Latinx/Latine MSM cisgender and transgenderwomen people who inject drugs and their partners and youth under 24. The CHWintegrates into multidisciplinary teams to promote health equity reducestigma and support the Ending the HIV Epidemic plan using a status-neutralsyndemic approach.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Coreduties and responsibilities include the following. Other duties may beassigned. Conducts prioritized community outreach to engage high-riskindividuals in HIV prevention education and awareness. Performs rapid testingfor HIV HCV HBV and STIs and administers brief screenings for substanceuse mental health and food insecurity. Provides product-agnostic education onlong-acting prevention options like PrEP and PEP. Navigates clients tobiomedical prevention supportive services and primary care includingfollow-up and barrier removal. Develop and distribute culturally responsiveeducational materials for in-person events and stigma reduction advocacy training for community members to empower peer educationon HIV prevention. Collects and enters de-identified data into systems like Excelor Athenahealth for program evaluation and reporting. Participates in trainingon motivational interviewing SBIRT and cultural humility. Collaborates withpartners such as Florida Department of Health and local EHE coalitions. Upholdsconfidentiality HIPAA compliance and agency values of equity and stewardship.

SUPERVISORY RESPONSIBILITIES: This job has nosupervisory responsibilities but may mentor volunteers or peers in outreachactivities.

COMPETENCIES: To perform the job successfullyan individual should demonstrate the following competencies:

Customer Service - Manages difficult or emotional customersituations; Responds to requests for service and assistance; handles complaintswith patience/kindness and meets commitments. Interpersonal Skills -Focuses on solving conflict not blaming; Empathetically Listens to otherswithout interrupting; Keeps emotions under control; Remains open to othersideas and tries new things. Oral Communication - Speaks clearly andpersuasively in positive or negative situations; Listens and getsclarification; Responds well to questions. Bilingual English/Spanish/HaitianCreole/French preferred. Written Communication - Writes clearly andinformatively; Able to read and interpret written information. Diversity -Shows respect and sensitivity for cultural differences; Promotes aharassment-free environment. Ethics - Treats people with respect; Keepscommitments. Motivation - Sets and achieves challenging goals Measuresself against standard of excellence. Planning/Organizing - Prioritizesand plans work activities; Uses time efficiently; Plans for additionalresources. Professional Standards meets or exceeds all professionalstandards best practices and state/federal guidelines for work in communityhealth. Professionalism - Approaches others in a tactful manner; Reactswell under pressure. Quality - Demonstrates accuracy and thoroughness;Monitors own work to ensure quality. Quantity - Completes work in timelymanner Works quickly. Safety and Security - Observes safety andsecurity procedures; Follows all agency rules regulations and laws; Acts uponand reports potentially unsafe conditions; Uses equipment and materialsproperly. Adaptability - Adapts to changes in the work environment;Manages competing demands; Changes approach or method to best fit thesituation; Able to deal with frequent change delays or unexpected events. Attendance/Punctuality- Is consistently at work and on time; Ensures work responsibilities arecovered when absent; Arrives at meetings and appointments on time. Dependability- Follows instructions responds to management direction; Takes responsibilityfor own actions; Keeps commitments; Completes tasks on time or notifiesappropriate person with an alternate plan. Quality Improvement Drivesthe organization forward through performance and quality improvementinitiatives.

QUALIFICATIONS: To perform this job successfully an individual must be ableto perform each essential duty satisfactorily. The requirements listed beloware representative of the knowledge skill and/or ability required. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.

EDUCATION AND/OR EXPERIENCE: High schooldiploma or equivalent required; Associates degree in public health or relatedfield preferred. 1 years experience in community outreach peer support orHIV prevention. Lived experience with HIV PrEP or related challenges inprioritized communities strongly preferred. Certification as a CommunityHealth Worker or willingness to obtain within 12 months. Familiarity withrapid testing screening tools and navigation services. Knowledge of HIVsocial determinants of health and local resources. Experience with dataentry software like Excel or Athena Health. Willingness to travel foroutreach events.

LANGUAGE SKILLS: Ability to read and comprehendprofessional health materials author correspondence and memos. Ability towrite effective correspondence. Ability to effectively present information inone-on-one and small group situations to customers clients and otheremployees of the organization. Bilingual English/Spanish and/orHaitian-Creole/English preferred.

MATHEMATICAL SKILLS: Ability to add andsubtract two-digit numbers and to multiply and divide with 10s and to perform these operations using units of American distance volumemoney and weight measurement.

REASONING ABILITY: Ability to apply commonsense understanding to carry out detailed written or oral instructions. Abilityto deal with problems involving a few concrete variables in complex situations.

COMPUTER SKILLS: To perform this jobsuccessfully an individual should have knowledge of health data softwareInternet software; Spreadsheet software and Word Processing software.

PHYSICAL DEMANDS: The physical demandsdescribed here are representative of those that must be met by an employee tosuccessfully perform the essential functions of this job. Reasonable accommodationmay be made to enable individuals with disabilities to perform the essentialfunctions. While performing the duties of this job the employee isoccasionally required to stand; walk; sit; use hands to finger handle orfeel; reach with hands and arms; climb or balance; stoop kneel crouch orcrawl and talk or hear. The employee must regularly lift and /or move up to 10pounds frequently lift and/or move up to 25 pounds and occasionally liftand/or move up to 50 pounds. Specific vision abilities required by this jobinclude close vision distance vision color vision peripheral vision depthperception and ability to adjust focus.

WORK ENVIRONMENT: The work environmentalcharacteristics described here are representative of those an employeeencounters while performing the essential functions of this job. Reasonable accommodationmay be made to enable individuals with disabilities to perform the essentialfunctions. While performing the duties of this job the employee is regularlyexposed to airborne particles toxic or caustic chemicals and risk ofelectrical shock which are present in the community environment. The employeeis frequently exposed to risk of radiation and vibration. The employee isoccasionally exposed to wet and/or humid conditions (non-weather); working nearmoving mechanical parts; outdoor weather conditions; extreme cold (non-weather)and extreme heat (non-weather). The noise level in the work environment isusually moderate.