Principal Software Engineer Notetaker
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Job Location:
Cambridge, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
POS-31595
About the Team
The Notetaker team is building the intelligence layer for live customer conversations. Their mission is to make it effortless for front-office teams to win every meeting and callacross video and voice.
The team owns the full lifecycle of a live conversation: capturing and transcribing conversations with high accuracy streamlining meeting setup and preparation through deep calendar and workflow integrations and turning raw dialogue into clear actionable outcomes. By combining best-in-class transcription with adaptive summaries follow-ups and conversation intelligence Notetaker lets teams focus on the human moment while the system handles everything around it.
About the Role
Were seeking a Principal Software Engineer to play a pivotal role in shaping the technical future of Notetaker. This role sits at the intersection of real-time systems distributed infrastructure and applied AI.
As a Principal Engineer you will define how live audio/video transcription and GenAI-powered insights come together into a reliable low-latency production system. Youll help the team move fast without breaking trustshipping features that feel magical to users while remaining robust under real-world conditions.
Key Expectations
- Architect real-time conversation systems: Define patterns for ingesting processing and storing live audio and video data with high accuracy and low latency.
- Hands-on high-impact delivery: Write production code lead major initiatives and own critical systems end-to-end.
- GenAI in the loop: Shape how transcription summarization and conversation intelligence models integrate into live and post-call workflows.
- Reliability and trust at scale: Drive decisions around observability correctness privacy and failure modes in non-deterministic systems.
- Product and UX sensitivity: Partner with Product and Design to ensure technical decisions support clarity usefulness and user trust.
- Cross-functional influence: Work closely with Calendar Calling CRM and AI teams to align on shared primitives and patterns.
- Org-level multiplier: Mentor senior engineers influence architectural standards and help the org build better real-time and AI-powered systems.
What You Bring
- Deep experience building distributed systems with real-time or near-real-time constraints.
- Familiarity with audio/video pipelines streaming systems or event-driven architectures.
- Practical experience applying GenAI to user-facing products especially summarization classification or insight generation.
- Strong judgment around tradeoffs between speed quality cost and correctness.
- A bias for action: you prefer working systems over perfect abstractions and you stay hands-on through delivery.
Pay & Benefits
The cash compensation below includes base salary on-target commission for employees in eligible roles and annual bonus targets under HubSpots bonus plan for eligible addition to cash compensation some roles are eligible to participate in HubSpots equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills experience qualifications and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpots compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
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We know the confidence gapand impostor syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply wed love to hear from you.
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At HubSpot we value both flexibility and connection. Whether youre a Remote employee or work from the Office we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team youll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
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About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software integrations and resources customers need to connect marketing sales and service. HubSpots connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot bold is our baseline. Our employees around the globe move fast stay customer-obsessed and win together. Our culture is grounded in four commitments: Solve for the Customer Be Bold Learn Fast Align Adapt & Go! and Deliver with HEART. These commitments shape how we work lead and grow.
Recognized globally for our award-winning culture by Comparably Glassdoor Fortune and more HubSpot is headquartered in Cambridge MA with employees and offices around the world.
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Required Experience:
Staff IC
Key Skills
- Continuous Integration
- Docker
- Jenkins
- Python
- System Design
- Agile
- C/C++
- Go
- Systems Engineering
- Software Development
- Java
- Distributed Systems
About Company
HubSpot develops cloud-based, inbound marketing software that allows businesses to transform the way that they market online.
