Agentic AI Solutions Engineer

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Job Description

Position Overview

The AI Solutions Engineer plays a pivotal role in the IT Strategy function at SUSE. Reporting to the Director of IT Strategy this role focuses on the development integration and enablement layers of the Agent Factory. Taking over the responsibilities of Developer Experience & Integration this role will build the actual digital teammates and Utility Agents that comprise our future workforce.

This role bridges the gap between technical complexity and business utility. You will create Solution Patterns document integration standards and produce the enablement materials necessary to train the business on how to use these new tools. You will work to achieve the collective ambition of having a stable of High-Impact AI Agents live in production by ensuring they are built on standardized reusable logic.

Responsibilities

Agent Development & Integration

• Responsible for the hands-on building development and solutioning of new AI Agents using a variety of AI agent frameworks and platforms (e.g. low-code/no-code platforms cloud-based AI services or custom development environments).

• Develop core Utility Agents that serve as modular foundations for complex workflows.

• Define and document integration patterns and standards to ensure agents can be plugged in to various business workflows.

• Ensure all developed solutions adhere to standardized inputs and outputs to facilitate modular scalability.

Strategic Alignment & Collaboration

• Collaborate with Business stakeholders to Process Identify and select pre-vetted modular blocks for new use cases.

• Execute the AGENT Framework (Assess Govern Engineer Network Transform) in the build process of every solution.

• Help transition the organization from bespoke standalone experiments to an industrialized factory model.

• Facilitate feedback loops between business users and the AI Platform Engineer to improve tooling utility.

• Communicate complex integration concepts to non-technical stakeholders and business process owners.

Technical Experience & Qualifications

• Strong development background with experience in API integration and automation workflows (e.g. Python JavaScript REST APIs).

• Hands-on experience with AI agent frameworks Large Language Models (LLMs) and prompt engineering.

• Strong background on Linux and k8s.

• Experience with N8N Google Gemini Enterprise or similar agentic platforms is highly desirable.

• Knowledge of Vector Databases RAG architectures & LLM Evaluation frameworks is a plus.

• Experience in creating technical documentation training materials or knowledge bases.

Capabilities

• Ability to think in modular termsbuilding reusable components rather than single-purpose scripts.

• Strong interpersonal skills to train and enable business users (M-Shaped Engineers with skills in understanding business (acumen) plus high technical sufficiency).

• Flexibility to adapt to a fast-paced Start-Up culture within the IT Strategy team.

• Problem-solving mindset focused on removing friction and toil from business processes.

Values

• Trust: Ensuring a secure governed and reliable Agent Mesh through the technical implementation of Responsible AI and safety controls.

• Innovation: Pioneering the Agent Factory model and relentlessly engineering cloud-agnostic modular solutions for SUSEs Intelligent Value Engine.

• Community: Embracing the open-source spirit by sharing reusable assets knowledge and empowering the wider Agent Mesh ecosystem.

• Choice: Empowering the business with platform-agnostic design ensuring freedom to select the best tools for any agentic challenge.

Job

What We Offer

We empower you to be bold driving your career to create the future you want. We celebrate and reward your achievements.

SUSE is a dynamic environment that is evolving rapidly thus requiring agility strong entrepreneurship and an open mind.

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.

If youre a big thinker obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy then please apply now!

We give you the freedom to be yourself. You will work in a global community of unique individuals like you with different backgrounds talents skills and perspectives. A truly open community where everyone is welcome has a voice and is encouraged to reach their full potential regardless of age gender race nationality disability sexual orientation religion or any other characteristics.

Sounds like the right fit for you Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future the meantime stay updated on the latest SUSE news and job vacancies by joining our Talent Community.

SUSE Values

• Choice

• Innovation

• Trust

• Community