Position Specific Responsibilities/Accountabilities
Identifies at-risk continuing students and determines appropriate outreach procedures to facilitate retention and success.
Partners closely with the Office of the Registrar and Financial Aid among other key units to address identified student challenges.
Collaborates with the Universitys academic colleges and schools on outreach to at-risk continuing students and students who have a cancelled degree application.
Identifiesgapsinservicesbasedonbestpracticesinretentionfrom an Enrollment Management perspective.
Track student progress and engagement using institutional systems; analyze trends to inform outreach and communication strategies.
Counsels returning undergraduate LMU students on the return from leave of absence and re-admissions processes.
Process and evaluate the applications for students returning via readmission in collaboration with campus constituents.
Formalize and implement the on-boarding processes for returning students by creating a personalized checklist or portal.
Demonstrates a high level of commitment to customer service.
Performs other related duties.
Loyola Marymount University Expectations
Exhibit behavior that supports the mission vision and values of the university. Communicate and employ interpersonal actions that model high standards of professional responsible accountable and ethical conduct. Demonstrate a commitment to outstanding customer service.
Requisite Qualifications
Typically a Bachelors degree is required; a Masters degree is preferred.
Minimum Three years of experience in university admission financial aid or other area of higher education.
Ability to use superior judgment sensitivity and discretion.
Exemplary communication and interpersonal skills (both written and oral).
Highly developed organizational and leadership skills and attention to detail with an ability to work independently in a fast-paced environment.
Demonstrated computer and technical competency.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of this position.
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Staff RegularSalary range
$71100.00 - $88900.00 Salary commensurate with education and experience.Please note that this position may not be eligible for visa sponsorship now or in the future.
Loyola Marymount University a Carnegie classified R2 institution in the mainstream of American Catholic higher education seeks outstanding applicants who value its mission and share its commitment to inclusive excellence the education of the whole person and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal state and local law. We invite all persons in the full diversity of their being life experience and beliefs to apply. (Visit for more information.)Required Experience:
Director
LMU is a top-ranked Catholic university rooted in the Jesuit and Marymount traditions. We offer a rigorous academic experience to ambitious students committed to lives of meaning and purpose.