General Manager

Additional Information: This hotel is owned and operated by an independent franchisee Vivant Hospitality. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

Step into the realm of Alma San Juan where we transcend boundaries and embrace the liberating art of free-spirited hospitality.

Alma San Juan is a 56-room lifestyle hotel located in the heart of Old San Juan designed to celebrate the soul culture and energy of Puerto Rico. More than a place to stay Alma serves as a social hub - anchored by three distinctive Food & Beverage outlets that engage both locals and travelers through thoughtful programming design and culinary expression.

The hotel is currently transitioning into Marriotts Autograph Collection marking a pivotal next chapter for the brand. This transition requires an experienced hands-on General Manager with deep Marriott knowledge strong Food & Beverage acumen and the ability to lead a high-touch independent-minded hotel while operating within a global brand framework.

Summary

The General Manager functions as the primary strategic and operational leader of Alma San Juan - Autograph Collection (Marriott International) with full responsibility for the hotels performance across guest experience Food & Beverage financial results brand compliance talent development and owner relations.

This role requires a hands-on experienced Marriott leader who can successfully guide the hotel through its transition into the Autograph Collection while elevating the propertys identity profitability and cultural relevance. The GM is expected to be highly visible actively involved in operations and particularly engaged in Food & Beverage leadership which is a defining component of the hotels success.

The GM will balance Marriott brand standards with Almas independent spirit - ensuring compliance without diluting the hotels personality community connection or experiential ethos.

Duties Responsibility & Accountability
Business Strategy & Execution
Develop and execute annual and long-range business plans maximizing profitability guest satisfaction and market share.
Translate Marriotts global strategies into property-level initiatives aligned with Almas brand positioning.
Monitor competitive landscape market trends and demand drivers to identify growth opportunities.
Hold the Executive Committee accountable for disciplined execution and measurable results.

Food & Beverage Leadership (Critical Requirement)
Provide hands-on leadership for all F&B operations including restaurants bars and experiential programming.
Elevate F&B performance through menu strategy cost controls beverage programming service standards and brand storytelling.
Partner with culinary and beverage leaders to drive innovation while maintaining operational discipline.
Ensure financial performance through margin management labor optimization inventory controls and revenue growth.
Position F&B outlets as destination experiences for guests and the local community.
Collaborate with Sales & Marketing to maximize group event and local demand.

Sales Marketing & Revenue Generation
Work with Sales Marketing and Revenue Management to drive top-line growth across rooms and F&B.
Ensure effective use of Marriotts demand engines loyalty platforms and distribution channels.
Engage in proactive sales relationship-building and community partnerships.
Oversee pricing forecasting and channel strategies to optimize ADR occupancy RevPAR and total revenue.

Talent Development & Culture
Build lead and inspire a high-performing Executive Committee and leadership team.
Create a culture of accountability collaboration and hospitality excellence.
Coach leaders through feedback development planning and performance management.
Champion training succession planning and internal growth opportunities.
Maintain strong employee engagement retention and alignment with brand values.

Financial & Operational Oversight
Maintain full P&L responsibility; operate within budget while achieving profitability targets.
Analyze financial

Aptitude Standards

Education & Experience

Marriott International experience is mandatory preferably with Autograph Collection or lifestyle brands.
Proven General Manager experience in a lifestyle boutique or full-service hotel.
Extensive Food & Beverage leadership experience ideally overseeing multiple outlets.
Demonstrated success leading complex operations driving profitability and managing owner relationships.
Bachelors degree in business administration Hotel & Restaurant Management or related field with 6 years progressive hospitality leadership experience; OR 2-year degree with 8 years progressive hospitality leadership experience.
Preferred: Experience in Caribbean resort or destination markets.

Physical Requirements

Ability to stand walk and move throughout the property for extended periods.
Capable of attending events inspecting multiple outlets and managing operational walkthroughs.
Flexibility to work extended hours weekends holidays and evenings.

Soft Skills

Owner-minded results-driven and highly collaborative.
Exceptional leadership communication and people management skills.
Comfortable balancing brand discipline with independent creativity.
Passionate about Food & Beverage and experiential hospitality.
Strong problem-solving decision-making and analytical skills.

Communication Lines
Reports directly to Hotel Owner / Marriott Regional Leadership.
Works closely with Executive Committee members department heads and hotel staff.
Communicates operational financial and guest experience updates to ownership and brand representatives.

The position offers a salary of $100000$130000 (based on experience) and includes 15 days of vacation per year 12 sick days 100% employee coverage under our medical plan parking a $50/month phone allowance a birthday day off with a $50 bonus holidays with a compensatory day off and benefits at our restaurants and within the hotel (complimentary meals at the restaurants and for executives a 30% discount on hotel nights). Once the transition to Marriott is completed the employee will also receive all applicable Marriott benefits relocation is negotiable.

This company is an equal opportunity employer.

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