Managing Director

Additional Information: This hotel is owned and operated by an independent franchisee Vivant Hospitality. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

Step into the realm of Alma San Juan where we transcend boundaries and embrace the liberating art of free-spirited hospitality.

Alma San Juan is a 56-room lifestyle hotel located in the heart of Old San Juan designed to celebrate the soul culture and energy of Puerto Rico. More than a place to stay Alma serves as a social hub - anchored by three distinctive Food & Beverage outlets that engage both locals and travelers through thoughtful programming design and culinary expression.

The hotel is currently transitioning into Marriotts Autograph Collection marking a pivotal next chapter for the brand. This transition requires an experienced hands-on General Manager with deep Marriott knowledge strong Food & Beverage acumen and the ability to lead a high-touch independent-minded hotel while operating within a global brand framework.

Summary

The Managing Director serves as the senior on-property executive leader responsible for the overall operational performance financial success brand compliance and cultural alignment of Alma San Juan - Autograph Collection.

This role functions as the primary liaison between ownership and Marriott while ensuring seamless day-to-day execution across Rooms Food & Beverage Events Engineering and Guest Experience.

The Managing Director must be highly visible operationally engaged and strategically disciplined capable of balancing Marriott brand standards with Almas independent identity and experiential positioning.

Full P&L accountability owner relations and operational excellence are critical components of this role.

Duties Responsibility & Accountability
Business Strategy & Execution
Develop and execute annual and long-range business plans maximizing profitability guest satisfaction and market share.
Translate Marriotts global strategies into property-level initiatives aligned with Almas brand positioning.
Monitor competitive landscape market trends and demand drivers to identify growth opportunities.
Hold the Executive Committee accountable for disciplined execution and measurable results.

Food & Beverage Leadership (Critical Requirement)
Provide hands-on leadership for all F&B operations including restaurants bars and experiential programming.
Elevate F&B performance through menu strategy cost controls beverage programming service standards and brand storytelling.
Partner with culinary and beverage leaders to drive innovation while maintaining operational discipline.
Ensure financial performance through margin management labor optimization inventory controls and revenue growth.
Position F&B outlets as destination experiences for guests and the local community.
Collaborate with Sales & Marketing to maximize group event and local demand.

Sales Marketing & Revenue Generation
Work with Sales Marketing and Revenue Management to drive top-line growth across rooms and F&B.
Ensure effective use of Marriotts demand engines loyalty platforms and distribution channels.
Engage in proactive sales relationship-building and community partnerships.
Oversee pricing forecasting and channel strategies to optimize ADR occupancy RevPAR and total revenue.

Talent Development & Culture
Build lead and inspire a high-performing Executive Committee and leadership team.
Create a culture of accountability collaboration and hospitality excellence.
Coach leaders through feedback development planning and performance management.
Champion training succession planning and internal growth opportunities.
Maintain strong employee engagement retention and alignment with brand values.

Financial & Operational Oversight
Maintain full P&L responsibility; operate within budget while achieving profitability targets.
Analyze financial

Aptitude Standards

Education & Experience

Marriott International experience strongly preferred; Autograph Collection or lifestyle brand experience highly desirable.
Minimum 7 years of progressive hotel leadership experience in lifestyle boutique or full-service hospitality environments.
Demonstrated multi-department operational expertise (Rooms and Food & Beverage required).
Proven experience managing budgets forecasting labor controls and driving profitability.
Experience working directly with ownership groups and executive stakeholders.
Bachelors degree in Business Administration Hospitality Management or related field preferred.
Preferred: Caribbean resort or destination market experience.

Physical Requirements

Ability to stand walk and move throughout the property for extended periods.
Ability to conduct operational walkthroughs across guestrooms kitchens public areas and back-of-house spaces.
Flexibility to work extended hours evenings weekends and holidays as business demands require.

Core Competencies & Leadership Profile

Strategic and operational thinker with strong execution discipline.
Owner-minded financially astute and results-driven.
Highly collaborative leadership style with strong interpersonal presence.
Comfortable leading within structured brand standards while honouring property individuality.
Strong analytical decision-making and conflict-resolution skills.
Passion for experiential hospitality and Food & Beverage-driven environments.

Duties Responsibility & Accountability

Executive Operational Leadership
Provide executive-level oversight of all hotel operations including Rooms Food & Beverage Events Engineering and Guest Experience.
Maintain strong on-property presence; actively engage with teams and guests.
Ensure operational continuity alignment and accountability across departments.
Lead and support department heads in execution of operational priorities.
Conduct routine property inspections to ensure quality safety and brand standards compliance.

Financial & Business Performance
Maintain full P&L accountability and ensure achievement of budgeted profitability targets.
Lead annual business planning budgeting and forecasting processes.
Monitor ADR occupancy RevPAR F&B revenue labor productivity and departmental margins.
Translate financial data into actionable operational strategies.
Optimize cost control labor management and revenue-driving initiatives.

Food & Beverage & Experiential Oversight
Oversee performance and strategic positioning of all Food & Beverage outlets.
Partner with culinary and beverage leadership to ensure financial discipline and brand storytelling.
Support programming and experiential initiatives that position Alma as a destination within the local market.
Ensure F&B profitability through margin management labor controls and inventory oversight.

Talent Development & Culture
Build and maintain a high-performing leadership team aligned with Almas values and Marriott standards.
Foster a culture of accountability collaboration and hospitality excellence.
Provide coaching performance management and succession planning support.
Promote employee engagement retention and professional growth.

Owner & Brand Relations
Serve as primary operational liaison between ownership and Marriott.
Provide transparent data-driven performance updates.
Balance ownership priorities with brand compliance requirements.
Ensure successful execution of Marriott Autograph Collection standards and audits.

Guest Experience & Community Engagement
Maintain high visibility and active guest engagement.
Lead service recovery initiatives and uphold brand standards.
Strengthen relationships with local partners community leaders and cultural organizations.
Support PR marketing activations and experiential programming initiatives.

Compliance & Risk Management
Ensure compliance with health safety labor and regulatory standards (OSHA local regulations etc.).
Oversee cleanliness maintenance standards and operational readiness.
Support risk mitigation incident response and operational audits.

Communication Lines
Vertical up to: Ownership Group / Board of Directors and Marriott Regional Leadership
Downward with the supervision of: Executive Committee Members Department Heads (Rooms Division Food & Beverage Sales & Marketing Finance Engineering Human Resources) and all on-property associates
Lateral with fellow: Marriott Managing Directors General Managers within the Autograph Collection portfolio Corporate Functional Leaders and Ownership Representatives
Dotted-line communication with: Marriott Brand Standards Revenue Management Sales & Distribution Human Resources Support and Corporate Compliance Teams
Communicates operational financial and guest experience updates to ownership and brand representatives.

The position offers a salary of $100000 - $130000 (based on experience) and includes 15 days of vacation per year 12 sick days 100% employee coverage under our medical plan parking a $50/month phone allowance a birthday day off with a $50 bonus holidays with a compensatory day off and benefits at our restaurants and within the hotel (complimentary meals at the restaurants and for executives a 30% discount on hotel nights). Once the transition to Marriott is completed the employee will also receive all applicable Marriott benefits relocation is negotiable.

This company is an equal opportunity employer.

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