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Regular or Temporary:
RegularLanguage Fluency: English (Required)
EnglishWork Shift:
1st shift (United States of America)Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
Develop and deliver executive-level reports that provide actionable insights for executive leadership.
Execute a robust governance and reporting framework for client experience insights ensuring timely and accurate delivery of materials through partnership with cross-functional leaders.
Manage deliverable timelines coordinating multiple reporting initiatives across different business units to meet organizational needs.
Support the project management and activation of enterprise-wide client experience strategies supporting key activities with cross-functional leaders to drive success.
Strong business acumen/knowledge management experience problem solving critical thinking influencing and sound decision-making skills. Demonstrates the ability to effectively prioritize.
Work collaboratively with leadership and operate independently act as a resource for teammates with less experience.
Qualifications
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelors degree in a business-related field or equivalent education and related training
5 years of experience in consulting project management or process improvement related role.
Strong communication skills both written and verbal with ability to influence others and facilitate difficult conversations with leadership
Experience managing or leading projects or project work streams
Knowledge of the industrys competitive landscape and the factors that differentiate Truist and its competitors in the market
Ability to interpret and explain complex information to a range of audiences and build consensus among different stakeholders
Ability and willingness to learn and adapt as the needs of the job change
Fluent in Excel and PowerPoint preparing presentations for senior level teammates
Preferred Qualifications:
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment tax-preferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any non-temporary position for which you apply based on full-time or part-time status position and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.
Required Experience:
Contract
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