IT Salesforce Analyst
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Job Location:
Minnetonka, MN - USA
Hourly Salary:
$ 27 - 34
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration innovation adaptability and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.
CORE VALUES: Passion for Excellence :: Success is Never Final :: Do the Right Thing :: One Alerus
ABOUT THE ROLE:
The Information Technology Department provides technology tools and support to all employees of Alerus. As part of the IT team the Support and Applications Analysts primary responsibility is to support the technology and applications used by Alerus. They collaborate with IT and the Business Unit in the development testing documentation deployment ongoing maintenance and operational support of the technology and applications.
WHAT YOULL BE DOING:
- Serve as the first point of contact for Salesforce end users responding to questions and resolving day-to-day issues
- Monitor and maintain the Salesforce platform to ensure system stability performance and data integrity
- Troubleshoot and resolve common Salesforce issues related to permissions page layouts reports and automation
- Perform regular data imports exports updates and deduplication using tools such as Data Loader and Data Import Wizard
- Analyze user-reported issues identify root causes and implement timely fixes or workarounds
- Manage user access profiles permission sets and role hierarchy updates
- Support release deployments by performing validation testing and post-release issue resolution
- Create and maintain basic reports and dashboards to support business needs
- Document issues resolutions and standard operating procedures to improve support efficiency
WHAT YOU SHOULD HAVE:
- Bachelors degree or equivalent combination of education and/or related experience
- Experience in application management experience preferred
- Flexibility with schedule for backup coverage system conversions updates and maintenance
- Experience working in the financial services industry preferred
- Ability to adapt easily to change within a fast-paced environment
- Ability to travel to any Alerus Financial location to provide training and/or technical support
WHAT WE BRING TO THE TABLE:
- Competitive compensation including base salary bonus and/or incentive opportunities.
- Comprehensive benefits package providing a wide range of health and well-being benefits including medical dental vision life and long-term disability insurance; and 401(k) and ESOP for retirement savings.
- Generous paid time off programs such as flexible time off company-paid holidays parental and bereavement leave.
- Learning and development resources for personal and professional career development and advancement opportunities.
- Access to financial experts for guidance financial wellness tools and discounts on Alerus products and services.
- Support for the communities we live in through paid volunteer time and a company donation match opportunity.
WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally the employee must occasionally lift or move supplies and materials up to 20 pounds.
BASE PAY RANGE:
$27 - $34 per hour
The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities duties and qualifications required of employees assigned to this job.
Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran stat
Required Experience:
IC
Key Skills
- IT Experience
- SAP Materials Management
- SAP SuccessFactors
- Agile
- Business Analysis
- SAP
- Requirements Gathering
- SAP Finance & Controlling
- SAP Supply Chain Management
- SAP S/4HANA
- SDLC
- Oracle
About Company
Achieve financial confidence with Alerus Financial's expert guidance and innovative solutions, offering Comprehensive Financial Services for Business and Personal Success.
