Title: HR ManagerIndustry: MSPReports to: President/COOLocation: Columbia MDHours: Full-Time Monday-FridayType: Direct Hire:Pay: The base pay range for this position is between$85000 and $100000per total compensation package for this position also includes medical benefits 401(k) eligibility and of participation in these benefit plans will be provided if an employee receives an offer of employment.JOB DESCRIPTION & PURPOSE We are seeking a dynamic innovative and experienced Human Resources leader to design build and implement the capabilities of our Human Resources department and people programs. This role is responsible for shaping a scalable HR function that supports organizational growth strengthens culture and aligns peoples initiatives with company strategy. The Human Resources Manager will work as a member of the Management Team and report directly to the Leadership Team. The Company runs on EOS and this position and accountability include the management of recruiting training and employee development functions. This position will work with internal technical team managers and external consultants to execute people strategy. This role actively participates in weekly L10 Meetings Quarterly off-site and Annual Planning sessions.Key Responsibilities Strategic HR Leadership - Architect the HR department structure operating model and longterm people strategy for the future era of technology services and AI support.
- Build scalable HR processes policies and talent programs that effectively develop the next generation of technical support leaders and team members.
- Design and deploy peoplefocused initiatives that elevate leadership culture and engagement.
- Develop staffing plans organizational structure updates budgets and workforce projections.
Recruitment & Onboarding - Lead fullcycle recruitment including the management of internal and external recruiters.
- Management and execution of the offer processes.
- Maintain job descriptions salary bands and market compensation benchmarks.
- Oversee onboarding programs and ensure an exceptional newhire experience.
Compensation & Benefits - Manage compensation reviews salary adjustments and merit cycles.
- Oversee benefits selection broker negotiations and cost optimization.
- Prepare annual compensation statements.
Compliance Policy & HR Operations - Ensure compliance with all federal state and local labor regulations.
- Maintain company policies procedures and the employee handbook.
- Oversee HRIS (Paylocity) configuration HR automation and accurate personnel records.
- Participate in SOC audit requirements and other compliance initiatives.
Performance Management & Employee Development - Lead annual and mid-year performance reviews aligned with EOS methodology.
- Develop leadership training skillbuilding programs and career pathing.
- Design and implement the Corporate University training and education program.
- Support managers in building highperforming teams.
Employee Engagement & Culture - Execute employee engagement strategies surveys and recognition programs.
- Manage corporate reputation efforts Glassdoor strategy and culture initiatives.
- Support EOS processes including L10 preparation Rocks and accountability charts.
- Employee Relations
- Provide guidance on employee matters with discretion and professionalism.
- Support onboarding offboarding investigations and disciplinary processes.
SYSTEMS RESPONSIBLITY The Human Resources Manager is responsible for the functional administration and configuration of the following systems: - Paylocity HR Management Solution
- Paylocity Recruiting & Onboarding
- Paylocity Compensation & Performance Management
- Strety (HR Module)
REQUIREMENTS:- This position requires a minimum of a bachelors degree; at least 5 years recent human resources leadership experience to the small or mid-sized business market; or an equivalent combination of education and/or experience.
- MSP Environment Experience
- Must be able to effectively communicate in specific terms about human resources and employment laws regulations best practices and technology.
- Advanced Paylocity Experience
- The Human Resources Manager must have strong understanding of HR best practices national and local employment laws and modern HR technology automation and support platforms
- The Human Resources Manager must be emotionally mature and be able to handle difficult and complex employee and work-related situations. Candidates must possess strong problem solving conflict resolution and interpersonal skills. They must be self-driven and possess a positive mental attitude.
- The Human Resources Manager establishes and builds relationships with third-party recruiters trainers and benefits vendors. This position must work closely with external vendors to ensure optimal value is achieved for the business. Willingness to meet negotiate evaluate and pursue improved vendor relationships is required. Capturing feedback for improving vendor service outcomes and performing necessary follow-up / due diligence without being prompted.
- The Human Resources Manager must align with our Core Values; identify competing interests and find ways to balance them; values contributions of all team members and other constituencies; values team accomplishments over individual accomplishments; leverages others strengths and experiences to achieve team goals; cooperates with colleagues and shares resources to meet company goals.
- Excellent written and verbal communication skills are essential as well as effective organizational multi-tasking and prioritization skills. Candidates must be able to read analyze and interpret general industry periodicals process/procedures and governmental regulations. Candidate must be able to interpret a variety of instructions furnished in written oral diagram or schedule form. They must be able to effectively present information and respond to questions from peers vendors and employees.
PREFERRED SKILLS/CERTIFICATIONS:Certification by the Society for Human Resource Management or HR Certification Institute preferred.Physical Demands: While performing the duties of this job the employee is regularly required to communicate with and present information in-person to others and access information using a computer for several hours at a time. Employees must have mobility throughout the office and may occasionally travel to other corporate locations. Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other status protected by law. Required Experience:
Manager
Title: HR ManagerIndustry: MSPReports to: President/COOLocation: Columbia MDHours: Full-Time Monday-FridayType: Direct Hire:Pay: The base pay range for this position is between$85000 and $100000per total compensation package for this position also includes medical benefits 401(k) eligibility and o...
Title: HR ManagerIndustry: MSPReports to: President/COOLocation: Columbia MDHours: Full-Time Monday-FridayType: Direct Hire:Pay: The base pay range for this position is between$85000 and $100000per total compensation package for this position also includes medical benefits 401(k) eligibility and of participation in these benefit plans will be provided if an employee receives an offer of employment.JOB DESCRIPTION & PURPOSE We are seeking a dynamic innovative and experienced Human Resources leader to design build and implement the capabilities of our Human Resources department and people programs. This role is responsible for shaping a scalable HR function that supports organizational growth strengthens culture and aligns peoples initiatives with company strategy. The Human Resources Manager will work as a member of the Management Team and report directly to the Leadership Team. The Company runs on EOS and this position and accountability include the management of recruiting training and employee development functions. This position will work with internal technical team managers and external consultants to execute people strategy. This role actively participates in weekly L10 Meetings Quarterly off-site and Annual Planning sessions.Key Responsibilities Strategic HR Leadership - Architect the HR department structure operating model and longterm people strategy for the future era of technology services and AI support.
- Build scalable HR processes policies and talent programs that effectively develop the next generation of technical support leaders and team members.
- Design and deploy peoplefocused initiatives that elevate leadership culture and engagement.
- Develop staffing plans organizational structure updates budgets and workforce projections.
Recruitment & Onboarding - Lead fullcycle recruitment including the management of internal and external recruiters.
- Management and execution of the offer processes.
- Maintain job descriptions salary bands and market compensation benchmarks.
- Oversee onboarding programs and ensure an exceptional newhire experience.
Compensation & Benefits - Manage compensation reviews salary adjustments and merit cycles.
- Oversee benefits selection broker negotiations and cost optimization.
- Prepare annual compensation statements.
Compliance Policy & HR Operations - Ensure compliance with all federal state and local labor regulations.
- Maintain company policies procedures and the employee handbook.
- Oversee HRIS (Paylocity) configuration HR automation and accurate personnel records.
- Participate in SOC audit requirements and other compliance initiatives.
Performance Management & Employee Development - Lead annual and mid-year performance reviews aligned with EOS methodology.
- Develop leadership training skillbuilding programs and career pathing.
- Design and implement the Corporate University training and education program.
- Support managers in building highperforming teams.
Employee Engagement & Culture - Execute employee engagement strategies surveys and recognition programs.
- Manage corporate reputation efforts Glassdoor strategy and culture initiatives.
- Support EOS processes including L10 preparation Rocks and accountability charts.
- Employee Relations
- Provide guidance on employee matters with discretion and professionalism.
- Support onboarding offboarding investigations and disciplinary processes.
SYSTEMS RESPONSIBLITY The Human Resources Manager is responsible for the functional administration and configuration of the following systems: - Paylocity HR Management Solution
- Paylocity Recruiting & Onboarding
- Paylocity Compensation & Performance Management
- Strety (HR Module)
REQUIREMENTS:- This position requires a minimum of a bachelors degree; at least 5 years recent human resources leadership experience to the small or mid-sized business market; or an equivalent combination of education and/or experience.
- MSP Environment Experience
- Must be able to effectively communicate in specific terms about human resources and employment laws regulations best practices and technology.
- Advanced Paylocity Experience
- The Human Resources Manager must have strong understanding of HR best practices national and local employment laws and modern HR technology automation and support platforms
- The Human Resources Manager must be emotionally mature and be able to handle difficult and complex employee and work-related situations. Candidates must possess strong problem solving conflict resolution and interpersonal skills. They must be self-driven and possess a positive mental attitude.
- The Human Resources Manager establishes and builds relationships with third-party recruiters trainers and benefits vendors. This position must work closely with external vendors to ensure optimal value is achieved for the business. Willingness to meet negotiate evaluate and pursue improved vendor relationships is required. Capturing feedback for improving vendor service outcomes and performing necessary follow-up / due diligence without being prompted.
- The Human Resources Manager must align with our Core Values; identify competing interests and find ways to balance them; values contributions of all team members and other constituencies; values team accomplishments over individual accomplishments; leverages others strengths and experiences to achieve team goals; cooperates with colleagues and shares resources to meet company goals.
- Excellent written and verbal communication skills are essential as well as effective organizational multi-tasking and prioritization skills. Candidates must be able to read analyze and interpret general industry periodicals process/procedures and governmental regulations. Candidate must be able to interpret a variety of instructions furnished in written oral diagram or schedule form. They must be able to effectively present information and respond to questions from peers vendors and employees.
PREFERRED SKILLS/CERTIFICATIONS:Certification by the Society for Human Resource Management or HR Certification Institute preferred.Physical Demands: While performing the duties of this job the employee is regularly required to communicate with and present information in-person to others and access information using a computer for several hours at a time. Employees must have mobility throughout the office and may occasionally travel to other corporate locations. Level One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other status protected by law. Required Experience:
Manager
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