Professional, Product Success Analyst

MVP Service

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profile Job Location:

Schenectady, NY - USA

profile Monthly Salary: $ 56200 - 85705
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Join Us in Shaping the Future of Health Care

Whats in it for you:

  • Growth opportunities to uplevel your career

  • A people-centric culture embracing and celebrating diverse perspectives backgrounds and experiences within our team

  • Competitive compensation and comprehensive benefits focused on well-being

  • An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District one of the Best Companies to Work For in New York and an Inclusive Workplace.

Youll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation humility to collaborate as a team and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier more vibrant communities.

Qualifications youll bring:

  • Bachelor of Science in Computer Science Healthcare Administration Business Management or a related field. Equivalent experience in a healthcare organization (5-10 years) is also accepted.
  • The availability to work full-time hybrid
  • Proficiency in utilizing query tools to extract or investigate data from relational databases with a strong focus on SQL and data analysis.
  • Experience with large-scale implementation and planning efforts or roadmap development.
  • Capability to manage multiple assignments with a high level of autonomy and independence. Data analysis experience particularly with FACETS. Proficiency in the Microsoft Office Suite and relational databases. Strong analytical skills. Understanding of healthcare systems including eligibility files system error files and system intake files.
  • Highly organized and adept at quickly diagnosing issues and potential failure points. Ability to analyze and compare data files/information between systems. Ability to capture document and present decisions requirements and work efforts.
  • Curiosity to foster innovation and pave the way for growth
  • Humility to play as a team
  • Commitment to being the difference for our customers in every interaction

Your key responsibilities:

  • Convert strategic product decisions and planning into operational and digital requirements and executable work packages. Lead requirements sessions with key business subject matter experts (SMEs).
  • Document process changes gaps and technical support required to implement our product strategy across MVP departments and teams.
  • Collaborate with other Product Success Analysts and the Director of Product Implementation & Operations to thoroughly plan product implementation across the organization.
  • Assist with the implementation and configuration of a product lifecycle management tool including defining requirements supporting data migration and ensuring alignment with business processes.
  • Partner with technology teams to integrate lifecycle management capabilities into existing systems and workflows.
  • Support training and adoption efforts for lifecycle management processes and tools across business units. Utilize relational databases to assess customer or group impact for incidents.
  • Prepare detailed analyses and reports for internal stakeholders focusing on product implementation and lifecycle management. Ensure transparent communication across departments by comprehending and addressing business requirements.
  • Represent the department on committees and project teams. Lead and manage table creation and updates related to product information. Perform other duties as assigned.
  • Contribute to our humble pursuit of excellence by performing various responsibilities that may arise reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.

Where youll be:

Hybrid in Schenectady NY or Rochester NY

Pay Transparency


MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors including but not limited to geographic location; relevant experience education and training; and the nature of and demand for the role.

We do not request current or historical salary information from candidates.

$56200.00-$85705.00

MVPs Inclusion Statement


At MVP Health Care we believe creating healthier communities begins with nurturing a healthy workplace. As an organization we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger and our unique perspectives are catalysts for creativity and collaboration.

MVP is an equal opportunity employer and recruits employs trains compensates and promotes without discrimination based on race color creed national origin citizenship ethnicity ancestry sex gender identity gender expression religion age marital status personal appearance sexual orientation family responsibilities familial status physical or mental disability handicapping condition medical condition pregnancy status predisposing genetic characteristics or information domestic violence victim status political affiliation military or veteran status Vietnam-era or special disabled Veteran or other legally protected classifications.

To support a safe drug-free workplace pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability please contact our Talent team at.


Required Experience:

IC

Join Us in Shaping the Future of Health CareWhats in it for you:Growth opportunities to uplevel your careerA people-centric culture embracing and celebrating diverse perspectives backgrounds and experiences within our teamCompetitive compensation and comprehensive benefits focused on well-beingAn op...
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