Sr Unified Communications Engineer
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Job Location:
Appleton, WI - USA
Yearly Salary:
$ 104063 - 140793
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
As a Senior Unified Communications Engineer you will be considered a technical expert in architecting optimizing and sustaining Thrivents enterprise unified communications and video conferencing environments. Your primary focus will be on the implementation and support of Microsoft 365 solutions that deliver value across the organization such as Teams (including Teams Voice and Teams Rooms) Exchange Online and SharePointwhile also supporting modern AV technologies for conference rooms. This hybrid role requires hands-on work with meeting room systems but emphasizes UC strategy integration and operational excellence across the enterprise.
***This role REQUIRES the ability to be on site in Appleton WI 4 days per week.
DUTIES & RESPONSIBILITIES:
Unified Communications Design & Implementation
- Lead design deployment and lifecycle management of enterprise UC solutions (Microsoft Teams Teams Rooms Teams Voice Exchange Online SharePoint Zoom).
- Drive integration of UC platforms with enterprise workflows and security standards.
- Automate workflows for provisioning monitoring and incident response.
AV Support & Conference Room Technology
- Support and maintain AV systems for conference rooms including advanced setups in premium spaces.
- Architect and maintain standards for video conferencing systems including documentation and troubleshooting technologies such as Poly/Polycom Shure Biamp Dante and Crestron.
Operational Excellence & Governance
- Advance security posture for shared endpoints integrating MFA and resilience measures.
- Respond rapidly to incidents and maintain environmental observability and stability.
Collaboration & Cross-Functional Partnership
- Partner with Workplace Solutions IT and Security to deliver frictionless meeting experiences.
- Participate in sprint reviews and product planning for UC initiatives.
Vendor & Financial Management
- Manage vendor relationships review solutions and ensure financial stewardship.
- Evaluate technology partners and lead proof-of-concepts for new UC capabilities.
Coaching & Continuous Improvement
- Mentor junior engineers and share best practices for UC and AV integration.
- Contribute to developing engineering templates standards and automation frameworks.
- Use data to measure progress and improve processes.
- Other duties and responsibilities as assigned.
Pay Transparency
Thrivent provides Equal Employment Opportunity (EEO) without regard to race religion color sex gender identity sexual orientation pregnancy national origin age disability marital status citizenship status military or veteran status genetic information or any other status protected by applicable local state or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation please let us know by sending an email toor calland request Human Resources.
Required Experience:
Senior IC
Key Skills
- Internal Control
- Accounting And Auditing
- Accounts Handling
- General Services
- Elevator
- Brand
About Company
Thrivent delivers solutions for banking, investments, insurance and giving that let you achieve what matters for you and your community.
