Salesforce Administrator
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Please reference the schedule and minimum qualifications listed below before applying.
If you need assistance with filling out our application form or during any phase of the application interview or employment process please notify our Human Resources Team at option 1 or email and every reasonable effort will be made to accommodate your needs in a timely manner.
Job Summary
The Salesforce Administrator is responsible for managing and securing the Salesforce-based Wealth Management platform and other associated advisor technology tools. This role ensures compliance reliability and adoption of key technologies while serving as the primary liaison between MACU IT LPL and Wealth teams. The position mitigates risk drives efficiency and enables advisors through technology solutions.Job Description
LOCATION
Mountain America Center - Hybrid:
9800 S Monroe St
Sandy UT 84070
SCHEDULE
Full Time
To be effective an individual must be able to perform each job duty successfully.
Platform Administration
Administer Salesforce platform: user provisioning permissions security/privacy groups layouts automation reports/dashboards.
Manage backups and disaster recovery troubleshoot API-limit failures and other on-going platform troubleshooting.
Oversee mobile app deployment and Intune integration for secureuseraccess.
Integrations & Data
Maintain andmonitorLPL Salesforce anddataautomation feeds.
Support LPL MACU data warehouse pipeline.
Monitor and remediateintegrationissues across platforms.
Security & Compliance
Implement Salesforce security hardening and evaluate advanced security features.
Manage LPL email journaling and compliance workflows.
Ensure email signatures/disclosures append correctly; whitelist critical messages.
Coordinate Intune deployments and mobile apps.
Stakeholder Management
Translate business requirements into scalable technical designs with clear acceptance criteria.
Maintain a prioritized admin/integration backlog; communicate timelines risks and release notes.
Liaison & Support
Serve asprimaryinterface with LPL IT MACU IT Telephony and Data teams.
Own ticketing and equipment workflows for Wealth advisors.
Provide Tier 1and2 technicaltriagefor advisor tools and integrations.
Enablement
Drive adoption andtraining forsolutionrollouts.
Build advisor dashboards and process automation in Salesforce.
Develop training and adoption programs for wealth technology tools.
KNOWLEDGE SKILLS and ABILITIES
The requirements listed are representative of the knowledge skills and/or abilities.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Education andExperience
Education:Bachelors degree in Information Technology Computer ScienceBusinessor related field (or equivalent experience).
Experience:2 years of technicalexperience (data API or compliance workflow related)
4 years ofdirectSalesforce administration experiencewithprogressive technical leadership.
Strong knowledge of integrations API monitoring and compliance workflows.
Preferred experience with other platforms and integrating them to Salesforce such asFMG(Salesforce synchronized marketing workflows) Coconut for appointment scheduling Ring Central for integrated telephony features.
Licenses Certifications Registrations
Certifications: Salesforce Administrator certification preferred.
Knowledge & Skills
Advanced troubleshooting and problem-solving skills
strong communicationand liaison capabilities
familiarity with security best practices and compliance standards.
Strategic Impact: Moderate Supports critical advisor tools and compliance initiatives.
Analytical Thinking: High Diagnoses complex technical issues and designs automation solutions.
Knowledge & Skills: Specialized Deepexpertisein Salesforce andwealth platforms.
Leadership & Org Development: Limited Individual contributor with cross-team liaison responsibilities.
PHYSICAL ABILITIES / WORKING CONDITIONS
Physical Demands
Ability to sit talk and hear consistently
Vision Requirements
Close vision (clear visionat 20 inches or less)
Distance vision (clear visionat 20 feet or more)
Color vision (ability toidentifyand distinguish colors)
Weight Lifted or Force Exerted
Ability tolift upto 10 poundsfrequentlyand up to 25 pounds occasionally
Environmental
There are no unusual environmental factors (such as a typical office)
Noise Environment
Moderate noise (business office with computers and printers light traffic)
***This Job is not eligible to be performed in Colorado or Connecticut either remotely or in-person.***
#LI-FB1
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.
Required Experience:
Unclear Seniority
Key Skills
- Hadoop
- Microsoft Windows Server
- Windows
- Apache
- Linux
- SAN
- Shell Scripting
- System Administration
- Administrative Experience
- Scripting
- Oracle
- Troubleshooting
