Temporary Customer Services Adviser

Manchester - UK

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

At AQA were committed to advancing education and were committed to our people. As the largest provider of academic qualifications in the UK we mark over 10 million exam papers each year and its our people who make this happen.

Temporary Customer Service Advisor

Do you want to work for a company with a true purpose boost your CV and gain valuable experience

You could be our next Temporary Customer Service Advisor!

Whatyoulldo

By supporting students exams officers and markersyoullplay a vital role in ensuring that exam results are delivered on time across the country.Youllbe putting our customers at the front and centre of all that you do by answering telephone livechatandemail queries.

Youllbecome part of a diverse and supportive team and will undergo a15day in-person training period to make sureyourefully equipped and confident.

Dontworry if youhaventworked in a customer service role previously this is an excellent opportunity to work in a friendly office environment putting your people and IT skills togood use.

Whilstyourehereyoullalso be opening doors to other permanent and temporary opportunities in all areas of the business. 50% of our roles are filled by current AQA employees soitslikelyyoullfind your next job whilst in this one!

Further information

To be considered you must be available for the 15days of in-person training (first3weeks of contract - Mon to Fri 9am to 5pm) and have full availability between 04 17May.

Location:AQA Manchester (University of Manchester campus)15days of in-office training opportunity for hybrid working (up to 3 days working from home)

Hours:Full time (35 hours per week over 5 days) shifts between 7.30am and 9pm Weekend shifts between 9.00am and 4.30pm

Contract Dates: Start dates of 16March30March and13April with contracts ending24 May 2026

*pleasenote that many temporary staff will be offered an extension to theirinitialcontract end date

Hourly Rate:13.10per hour (13.75per hour from 01 April)

Your submitted application will be reviewed and if successfully shortlistedyoullbe asked to attend one of several Assessment Centres that are booked. Here you will get to show off your skills meet with the widerteamand get a real feel for what working at AQA is like.

#Temp26

Recruitment Agencies

We have a preferred supplier list (PSL) in place.

Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.

Required Experience:

Unclear Seniority