Director, Platform Administration & Support
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Job Location:
Charlotte, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.
THE ROLE:
The Director Platform Administration and Support will play a critical role in advancing Xylems digital transformation advancing our AI & Enterprise Data this highly visible role you will act as the strategic bridge between business stakeholders and the AI & Enterprise Data team ensuring that analytics and AI solutions are reliable and deliver measurable business value. You will champion the adoption of advanced analytics empower teams to make data-driven decisions and help shape the Data function to be a strategic enabler of Xylems success. Your leadership will be instrumental in sustaining our AI Data & Analytics technologies throughout our digital transformation.
CORE RESPONSIBILITIES:
- Oversee the day-to-day operations of data platforms (strategic & legacy).
- Ensure availability performance and reliability of deployed solutions.
- Monitor and optimize data workloads.
- Lead the resolution of AI & Analytic solution incidents and outages.
- Establish and manage support processes (e.g. ticketing SLAs escalations and KPIs).
- Define implement and enforce data access controls lineage tracking and audit logging.
- Establish processes to maintain data accuracy consistency reconciliation and trust.
- Define and lead QA process and end user acceptance testing.
- Standardize and document operational procedures and runbooks.
- Drive continuous improvement to reduce downtime and improve efficiency.
- Advocate for modernization of legacy platforms.
- Define implement and enforce data retention and archival policies to ensure regulatory compliance cost-efficient storage and responsible long-term data stewardship.
QUALIFICATIONS:
- Bachelors degree in Computer Science Data Engineering Information Systems or a related field.
- 8 years of experience in analytics business intelligence or data strategy roles.
- 5 years of experience in business relationship management or program management.
- Proven ability to lead cross-functional teams and influence senior stakeholders.
- Broad knowledge of Oracle SQL Server SQL Azure Data Lake Services PowerBI Business Objects Cognos and traditional data warehousing technologies.
- Strong understanding of AI/ML concepts analytics platforms and enterprise data management principles.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem youll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program Xylem Watermark. We prioritize our employees well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylems transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
Required Experience:
Director
Key Skills
- Fundraising
- Management Experience
- Coaching
- Analysis Skills
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Mentoring
- Public Speaking
- negotiation
- Supervising Experience
About Company
Discover Flygt's innovative submersible pump solutions for various applications, including wastewater, mining, and more. As a leading manufacturer of submersible pumps, Flygt offers reliable and efficient products for your pumping needs. Learn more at Xylem US.
