Head of Clinical Services (Primary Care)

Head of Clinical Services (Primary Care)

Barbican London Hybrid Working with National Travel required Clinical & Quality Full-time Permanent

Competitive salary available depending on experience

37.5 hours per week

Nuffield Health is the charity thats building a healthier nation one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes well do whatever it takes to look after the UKs wellbeing. It starts with passion and commitment to quality. It starts with you.

At Nuffield Health were on a mission to build a healthier nation. Our integrated not-for-profit model unites hospitals gyms wellbeing services and diagnostics all aimed at transforming healthcare for the better. Were now seeking a visionary Head of Clinical Services (Primary Care) to play a pivotal role in driving excellence safety and transformation across our diverse primary care services.

This is a key national leadership position that will shape and govern the delivery of high-quality safe and effective services across Physiotherapy Clinical Fitness GP services and Health Assessments. Youll develop the frameworks and assurance structures that ensure we exceed both regulatory requirements and patient expectations. Your work will be central to our transformation agenda with a strong focus on quality improvement operational sustainability and connected health pathways.

As the Head of Clinical Services (Primary Care) you will:

• Lead quality governance and assurance across all Primary Care services.

• Develop and implement national frameworks for safe evidence-based care.

• Drive the Primary Care Quality Improvement Plan (QIP) to achieve key outcomes.

• Analyse data from incidents audits feedback and outcomes to inform improvements.

• Build strong relationships with internal leaders and external regulators (CQC HIS HIW).

• Oversee assurance reviews and produce high-quality reports for clinical leadership.

• Champion the use and development of RADAR QMS and other quality systems.

• Support clinical leaders with compliance inspections and continuous improvement.

• Facilitate quarterly governance meetings with clinical and operational managers.

• Guide resolution of serious incidents and complaints embedding learning.

• Coach and develop Clinic Managers and future clinical leaders.

• Support recruitment induction and development of clinical staff.

• Collaborate with Procurement on clinical product and service standards.

Were seeking an experienced healthcare leader who combines clinical expertise strategic insight and a passion for quality care to succeed as the Head of Clinical Services (Primary Care) were looking for:

• National healthcare leadership

• In-depth understanding of clinical governance regulatory compliance and audit

• Skilled communicator with excellent influencing and report-writing skills

• Proven track record in quality and service improvement

• Strong leadership coaching and development skills

Desirablequalities are:

• Masters degree or management qualification

• Experience working with ISO 9001 / other quality management systems

• Background in regulation (CQC/HIS/HIW) complaints management and RCA

• National-level clinical leadership or project management experience

Helping you feel good.

We want you to love coming to work feeling healthy happy and valued. Thats why weve developed a benefits package with you in mind. Here you can choose from a range of fitness lifestyle health and fitness wellbeing rewards such as free gym membership health assessments retail discounts and pension options.

At Nuffield Health we take care of whats important to you.

If you like what you see why not start your application now We consider applications as we receive them and reserve the right to close adverts early (for example where we have received an unprecedented high volume of applications). So its a good idea to apply right away to ensure youre considered for this role.

Apply today It starts with you.