BDC Representative
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Job Location:
Evansville, IN - USA
Monthly Salary:
$ 30000 - 50000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
As aBDC Representative at Evansville Ford you will play a vital role in driving customer engagement and supporting the sales team by managing and responding to inbound and outbound communications. You will serve as a key point of contact for prospective and existing customers ensuring exceptional service and timely follow-up to help grow our dealerships customer base and enhance overall satisfaction.
Responsibilities
- Respond promptly to inbound customer inquiries via phone email and online platforms.
- Conduct outbound calls to prospective customers to schedule appointments and follow up on leads.
- Maintain accurate and up-to-date records in the dealership management system.
- Collaborate with sales and service teams to ensure seamless customer experiences.
- Assist in promoting dealership specials and events to increase customer engagement.
Requirements
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Previous experience in a customer service or sales support role preferred.
- Proficiency with computer systems and CRM software.
- Reliable and self-motivated with a positive attitude.
Benefits
- Competitive salary ranging from $30000.00 to $50000.00.
- Opportunities for professional growth and development.
- Supportive team environment.
- Employee discounts and special offers.
About the Company
Evansville Ford is a trusted automotive dealership located in Evansville WI committed to providing outstanding vehicle sales and service experiences. We pride ourselves on our customer-first approach and our knowledgeable friendly team dedicated to meeting the needs of our community.
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
Evansville Ford is seeking a dedicated Service Advisor to join our team in Evansville, WI. In this role, you will be the vital link between our service departme...
