Principal Global Account Manager, Global Financial Services

AWS Global Financial Services Business Unit is seeking a world class sales professional to manage our global customer and partner relationship.

The Global Account Manager is responsible for partnering with the customer to build strategic relationships articulate a clear vision and generate business value. The GAM is responsible for selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The GAM will work with all appropriate AWS resources (Executives Solution Architects Business Development Marketing Partners Support Service teams and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources. Developing formal case studies and other forms of references highlighting activity and workloads running on AWS is core to the role.

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Key job responsibilities
- Leading and directing the AWS customer account team.
- Identifying and building trusted advisor relationships with key influencers and decision-makers specifically CxOs at the customer.
- Working closely with internal AWS teams (executives solution architects business development marketing partners enterprise support service teams and professional services) as well as external SI and ISV partners to support the best business solution for customers.
- Defining a CXO relationship strategy within the customer coordinating executive business reviews and maintaining customer satisfaction levels.
- Managing the sales pipeline via Salesforce and facilitating all stages of a sale.
- Participates and leads in the negotiation and closing of legal agreements and complex contracts.
- Maintains an operating knowledge of AWSs service catalog and is able to relate them to solving customers business problems.
- Helps define product requirements by understanding and evangelizing the needs of customers.
- Working with marketing and communications to develop formal references PR and case studies highlighting impactful customer activity and workloads running on AWS.

This person will need to have a strong leadership presence and be able to command a room in a meeting. They will be seen as an authority in communicating via email phone and face to face and must be comfortable writing executive briefing documents for and communicating with the most senior executives at the company. Operating with significant autonomy and discretion a high degree of decision making is required in routine customer engagement. Business judgment is critical.




About the team
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the 8 description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

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Work/Life Balance
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- 7 years of technology related sales business development or equivalent experience
- Bachelors degree
- Experience working with and presenting to C-level executives IT and lines of businesses across organizations or equivalent

- Experience selling cloud solutions at a software company or equivalent
- Experience with AWS and technology as a service (IaaS SaaS PaaS)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments restricted stock units (RSUs) and sales incentives. Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at NY New York - 187000.00 - 252900.00 USD annually