Systems Analyst Associate

Job Profile:

Job Family:

Time Type:

Max Pay Depends on experience:

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Job Description:

Salary Range: $57000.00 - $58900.00 Annually; DOE

Job Description

Educational Outreach and Student Services (EOSS) Technology is seeking a forward-thinking ambitious self-starter to serve as a Systems Analyst Associate supporting University Housing. University Housing currently serves over 18000 students across four Arizona State University campuses and continues to grow steadily. We seek a dynamic individual with a passion for student success a desire to advance strategic initiatives and a strong commitment to collaboration.

This role reports to Educational Outreach and Student Services technology leadership and works closely with University Housing leadership Residential College partners and University constituents to support and implement the dynamic Residential College model through effective and innovative technology solutions.

Whats in it for you:

• Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes: (Click here to explore options)
• Tuition Reduction Program for staff members their spouses and dependents available on day one.
• Low-cost health dental vision and life insurance benefits.
• Retirement program designed to promote long-term savings and provide income upon retirement.
• Paid time for volunteer and professional development.
• 10 Paid Holidays and competitive Vacation and Sick accruals each Pay Period.
• Wellness program for preventative health education and screenings.
• Disability and leave program for income protection.
• Employee assistance for free and confidential behavioral health services.
• ASU Discounts to sports/events along with discounts with ASU partnerships.

This is a full-time in-person position with a standard schedule of Monday through Friday from 8:00 am to 5:00 pm with extended hours as needed.

Essential Duties:

• Provide Project management for database management business process development and technology projects ensuring project scope goals resources timelines user needs validation testing and training needs are met
• Assist University Housing units with forward thinking process improvement and the automation of manual processes utilizing multiple information technology systems
• Configure occupancy and other reports and train members of the University Housing leadership team to run these reports
• Create and distribute weekly occupancy financial and ad hoc reports
• Generate queries according to designated parameters linking multiple data tables using such software such as pivot tables Crystal Reports Redshift Oracle Microsoft Access Microsoft Excel SharePoint PeopleSoft and Citrix
• Assist members of the Occupancy Management and Finance teams in troubleshooting incorrect data within reconciliations
• Audit financial data tables to ensure accuracy
• Obtain and analyze financial data from multiple University and Housing systems such as the room management software package Blackboard PeopleSoft and Advantage and produce accurate reports for stakeholders.
• Work with University Housing Finance and Student Business Services staff to coordinate charges and credits between the room management software package Blackboard PeopleSoft and Advantage; run financial reports and billing data from the Conference module
• Reconcile and verify that financial data is accurate across relevant software applications and correct any errors
• Collaborate with various levels of information technology staff with functions in business process management data collection access control student accounts web development and work order management
• Represent University Housing on university-wide committees and task forces and act as the University Housing liaison and subject matter expert on business processes with relevant information technology external partners
• Collaborate with agencies outside the department to develop common goals and compatibility of objectives while minimizing redundant efforts and providing systematic seamless business operation functions
• Assist with development and maintenance of internal systems applications and tools to facilitate systematic process improvements upgrades and enhancements with internal and external partners
• Assist with identification creation and implementation of innovative and dependable systemic solutions by utilizing a variety of research gathering methods including but not limited to interviews requirement gathering meetings surveys document analysis site visits process descriptions scenarios workflow analysis etc.

Desired Qualifications:

• Experience working in a higher education environment for at least three years preferably within a University Housing organization
• Experience in applications coding
• Evidence of effective communication skills
• Experience with residential management system software SharePoint Blackboard Salesforce PeopleSoft Microsoft Office (Word Excel Outlook and Access) pivot tables Crystal Reports RedShift Oracle Citrix and SQL coding
• Experience developing accurate queries generating reports interpreting results and reconciling financial data
• Experience providing information and explanations of services policies rules and regulations
• Experience in developing and executing large-scale operational tasks
• Experience in working with committees and as a part of a team
• Experience in budget planning
• Experience in managing multiple projects
• Experience in customer service
• Experience in maintaining records
• Experience with work tasks that require time management and meeting deadlines under pressure in a fast-paced environment
• Experience documenting processes and training colleagues on these processes
• Experience in work that requires attention to detail and the ability to maintain consistently accurate work outcomes

Working Environment:

• Sit or stand for prolonged periods of time
• Use computers effectively including inputting reviewing and retrieving information extended periods of viewing screens using mouse and keyboard and sitting
• Position may work nights and weekends and travel between campuses to support duties and operational functions
• Walk throughout campus for meetings or events regardless of the weather conditions
• Lift up to 35 pounds
• Work collaboratively across various departments within the University as well as with diverse populations and groups
• Use critical thinking to make decisions and/or analyze data
• Effective communication to perform essential duties

Department Statement:

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools orientation programs for new freshman bridge programs to assist the transition to a university environment and a wide variety of services programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses some of which include the Dean of Students University Housing Health Services Counseling Services Disability Resources the Memorial Union TRIO programs Sun Devil Fitness Student Government Student Media Career Services Access ASU and others.

Driving Requirement:

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Instructions to Apply:

Current employees student workers seeking staff opportunities and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format for example 6/04 to 8/14 along with job title job duties and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn it cannot be edited reactivated or replaced with a new submission. If you have questions or need assistance please contact HR Talent Acquisition at . before the posting close date to request edits.

Graduate Assistant Intern and part-time positions are counted as half time for experience equivalency meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education an unprecedented combination of academic excellence entrepreneurial energy and broad access. This New American University is a single unified institution comprising four differentiated campuses positively impacting the economic social cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100000 students in metropolitan Phoenix Arizona the nations fifth largest city. ASU champions inclusive excellence and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit

All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law ASU prepares an annual report on campus security and fire safety programs and resources. ASUs Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at .

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Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check verification of work history academic credentials licenses and certifications. Employment is contingent upon successful passing of the background check.

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