Senior Business Systems Analyst – HR Systems

Primary Function of Position:

The Senior Business Systems Analyst (BSA) serves as the technical functional lead for the HR systems portfolio partnering with HR and IT to design implement and optimize enterprise HR technology solutions. This role bridges deep HR process knowledge with strong systems analysis capabilities ensuring scalable secure and well-integrated solutions across the HR ecosystem.

The Senior BSA is responsible for requirements gathering functional architecture design configuration oversight integration alignment data governance and production support across HR platforms. This role acts as a systems solution expert translating business needs into detailed functional and technical specifications while ensuring alignment with enterprise architecture standards.

Roles and Responsibilities:

Business Systems Analysis & Solution Design

• Lead end-to-end requirements gathering including workshops stakeholder interviews and process decomposition.
• Produce detailed functional specifications user stories system design documents data flow diagrams and integration mappings.
• Conduct current-state vs. future-state architecture analysis and fit-gap assessments across HR systems.
• Define scalable system design solutions aligned with enterprise architecture security and compliance standards.
• Serve as the primary liaison between HR stakeholders IT development teams integration teams and external vendors.

HR Systems Configuration & Optimization

• Lead configuration and enhancement efforts across core HR platforms (HCM case management workflow automation security and reporting).
• Partner with technical teams on system integrations (APIs middleware file-based integrations).
• Support system releases upgrades and regression validation.
• Perform root cause analysis for production issues and drive sustainable resolution.
• Ensure configuration and design decisions support maintainability and scalability.

Data Integrations & Governance

• Define and document data models integration requirements and transformation logic across HR systems and adjacent enterprise platforms (Payroll Finance Identity Management Benefits vendors etc.).
• Partner with integration architects to design inbound/outbound interfaces.
• Ensure data integrity auditability and compliance with data privacy regulations.
• Support reporting architecture security role design and access controls.
• Drive improvements in data quality system controls and governance frameworks.

Testing Change Management & Support

• Develop and execute unit system integration and User Acceptance Testing (UAT) strategies.
• Author test scripts and validation documentation.
• Assess downstream impacts of system changes across integrated platforms.
• Support release management processes change controls and deployment governance.
• Contribute to knowledge management and documentation standards.

Qualifications :

Skill/Job Requirements

• Bachelors degree in Business Information Systems Computer Science HR or related field.
• 6 years of experience as a Business Systems Analyst or HRIS Analyst supporting enterprise HR applications.
• Strong knowledge of end-to-end HR processes including:
  • Hire-to-Retire lifecycle
  • Organizational management
  • Employee data management
  • Case management and workflow automation
  • Benefits and compensation administration
• Demonstrated experience with:
  • Requirements elicitation and functional design documentation
  • System configuration and enhancement cycles
  • HR system integrations (APIs middleware file-based feeds)
  • Data governance and security models
• Experience working within structured SDLC or Agile frameworks.
• Strong analytical skills with ability to interpret system logs integration errors and data discrepancies.
• Strong reporting and analytics mindset.
• Excellent written and verbal communication skills with ability to translate between business and technical audiences.

Preferred Qualifications

• Hands-on experience with Workday HCM.
• Experience with ServiceNow HR Service Delivery (HRSD) or similar HR case management platforms.
• Experience supporting global HR systems across multiple countries.
• Experience with middleware platforms (e.g. Boomi MuleSoft) or enterprise integration patterns.
• Familiarity with SOX controls audit requirements and HR data privacy regulations.
• Business Analysis or platform-specific certifications.

Key Competencies

• Strong systems-thinking mindset
• Ability to translate complex technical concepts into business language
• Detail-oriented with strong documentation discipline
• Proactive problem solver with high ownership
• Strong cross-functional collaboration skills

Additional Information :

Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside or plan to reside in Alabama Arkansas Delaware Florida Indiana Iowa Louisiana Maryland Mississippi Missouri Oklahoma Pennsylvania South Carolina or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidates experience knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidates qualifications consistent with applicable law.

We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target compensation ranges are listed.

Remote Work :

No

Employment Type :

Full-time