Freight Operator
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Job Location:
New York City, NY - USA
Monthly Salary:
$ 24 - 32
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
COMPANY SUMMARY
Empire State Realty Trust Inc. (NYSE: ESRT) is a NYC-focused REIT that owns and operates a portfolio of well-leased top of tier modernized amenitized and well-located office retail and multifamily assets. ESRTs flagship Empire State Building the Worlds Most Famous Building features its iconic Observatory ranked the #1 Top Attraction in New York City for the fourth consecutive year in Tripadvisors 2025 Travelers Choice Awards: Best of the Best Things to Do. The Company is a recognized leader in energy efficiency and indoor environmental quality. As of September30 2025 ESRTs portfolio is comprised of approximately 7.8 million rentable square feet of office space 0.8 million rentable square feet of retail space and 743 residential units. More information about Empire State Realty Trust can be found at and by following ESRT on Facebook Instagram TikTok X and LinkedIn.
POSITION SUMMARY
TheFreight Elevator Operatorplays a critical role in ensuring the safe efficient and secure movement of materials equipment and personnel throughout the building. This position is responsible for operating all freight elevators assisting contractors and delivery personnel and maintaining a clean and orderly freight environment. The role requires strong physical stamina the ability to lift and maneuver heavy materials and strict adherence to building security protocols. The Freight Elevator Operator supports daily building operations construction activities and tenant moves while providing excellent service to staff visitors and contractors. Additional duties include performing periodic cleaning tasks supporting inclement weather operations completing detailed incident reports and following management direction to maintain smooth building operations.
RESPONSIBILITIES
- Run all Freight elevators in the building
- Ensure all Visitors have security clearance before accessing freight
- Stand for long periods of time without a break
- Pick up trash and bring it to designated area during the day
- Assist contractors with loading and unloading elevator
- Push container to and from cars that weigh in excess of 100lbs
- Move control levers or push buttons to control movement of the elevator
- Transport freight from elevator to designated area using hand truck if needed
- Work overtime hours if needed for projects including construction projects and/or Tenant moves
- Clean up freight areas and landing after construction/ demo projects and ensure all landings are mopped clean before leaving
- Move/ lift heavy materials (construction containers)
- Contact management for any delivery that is not authorized
- Monitor removal of material from Building
- Ensure building passes are current and approved by BMO
- Periodically spot check and mop interior stairwells as needed
- Operate elevator to transport materials equipment and/or passengers between floors of the building
- Respond to calls going up and down as needed; give passage to building staff construction workers and daily deliveries
- Periodically clean and vacuum elevator tracks to ensure proper door closing at elevator landing
- Assist deliveries being pulled into freight/ pushed out on floors if needed
- Assist staff in inclement weather up to and including snow removal (shoveling/ snow blowing de-icing etc.)
- Use additional force to operate/ close freight doors when needed (interior updraft)
- Provide detailed accident reports to Management when needed
- Obtain Fire Safety Director Certificate (FSD) if needed
- Work as directed by supervisor
WHAT SUCCESS LOOKS LIKE
- Success in this role means consistently operating all freight elevators safely and efficiently while maintaining strict safety and security protocols for visitors contractors and deliveries. It involves providing professional and proactive service keeping all freight areas clean and organized and demonstrating the physical stamina required to move heavy materials throughout the day. A successful operator is dependable punctual and adaptable to overtime or changing building needs. They respond quickly to calls support building operationsincluding during inclement weatherand document incidents accurately while exercising good judgment in handling unauthorized deliveries or safety concerns.
REQUIRED SKILLS/ABILITIES
- Must be fluent in English
- Ability to communicate clearly via 2-way communication radio
EDUCATION & EXPERIENCE
- Experience in building operations or facilities support (12 years)
- Experience operating freight or service elevators
- Experience assisting with deliveries contractors or material handling
- Experience working in a fast-paced building environment
- Experience with construction support tenant moves or loading dock work
- Experience following safety/security protocols
- Experience with basic cleaning or maintenance duties
- Customer service experience
PHYSICAL REQUIREMENTS
- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
WHAT YOU CAN EXPECT
- At ESRT like our tenants our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work Certified employer we are committed to maintaining our positive work culture where employees are engaged and can grow and addition ESRT employees embody ourCompany Culture & Success Factors-
- Adaptable you are a self-starter whos able to quickly digest and execute new processes to work both collaboratively and independently
- Dynamic you are solutions-oriented aim to improve processes and implement efficiency and offer insightful feedback to improve ESRT
- Dependable you take a strong sense of ownership and accountability over your work
- Passionate you keep up with industry trends and are excited about the potential to propel the industry forward with a roll-up-your-sleeves attitude
- Curious you consistently look for new ways to work smarter not just harder
- Ethical you treat others with respect act with integrity in how you perform your work and embrace our collaborative culture
- Positive you possess a service-oriented attitude with excellent follow through
BENEFITS
- Benefits as per Local 32BJ Collective Bargaining Agreement.
$24.04 - $32.05 an hour
#LDNI
ESRT is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because they drive curiosity innovation and the success of our business. We do not discriminate based on race religion color creed national origin sex sexual orientation gender identity or expression reproductive choices age marital status veteran status disability status pregnancy parental status caregiver status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate. This policy applies to all aspects of employment including hiring promotion demotion compensation training working conditions transfer job assignments benefits layoff and termination. Reasonable accommodations that do not create an undue hardship for the Company are available for applicants and employees with disabilities or sincerely held religious beliefs.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
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About Company
Discover modern office spaces at the Empire State Building, featuring top-tier amenities and energy efficiency that attract top tenants from diverse industries.
