Applications Consultant Seattle

Werfen is a growing family-owned innovative company founded in 1966 in Barcelona Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis Acute Care Diagnostics Transfusion Autoimmunity and Transplant. Through our Original Equipment Manufacturing (OEM) business line we research develop and manufacture customized assays and biomaterials. We operate directly in 30 countries and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe and our workforce is more than 7000 strong.

Our success comes from a specific focus in these rapidly evolving diagnostic areas our commitment to customers and our dedication to innovation and quality. Were passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.

Seattle Territory including WA OR and a bit of Northern CA

We are seeking a Blood Bank Technical Specialist to join our team of professionals at Werfen to cover (WA OR and Northern CA Territory). This person will support the implementation of specified product lines and deliver ongoing field support for instrumentation and reagents after installation and go-live. Secondary ownership of assigned customer targets within geographic territory. Achievement of annual instrument go-live and reagent sales objectives in all targeted Werfenmarkets. Lead the stages of the Sales Lifecycle associated with instrument go-live and customer complaint handling within assigned customer base. Provide training and technical support in the field for instrumentation manual methods and reagents. Leverage all relevant Werfenresources to supply Werfen customers with readily available advice direction and confidence on technical and business items that occur on an ongoing basis. Work collaboratively with the Blood Bank Business Manager to grow reagent sales support instrument base and address ongoing customer needs. Build and manage customer relationships within assigned geography. Work in conjunction with the WerfenTechnical and Field Services group on escalated customer product or technical problems. Prepare accurate CRM based territory business plans go-live forecasts and sales reports to achieve assigned sales quota and product mix objectives.

If you meet our background requirements and are looking to grow your career with an innovative company that rewards hard work and success this is the ideal opportunity for you!

This position is not eligible for sponsorship for work authorization. Therefore if you will require sponsorship from us for work authorization now or in the future we cannot consider your application at this time.

MLS/MLS- Blood Bank Technical Specialist - ASCP/NCA (Medical)

Key Accountabilities:

• Lead the addition of assays to drive reagent growth on automation platforms within assigned territory. Understand Werfen product positioning and benefits vs. competitor products
• Provide technical presentations on Capture technology and Werfenautomation process in tandem with Blood Bank Business Manager.
• Available for LEAN workflow consultations Instrument evaluation and customer site audits as needed.
• Provide technical insights as a Subject Material Expert for both automation and reagent performance and integration.
• Understand and support Werfenproducts and product strategy relative to incorporating them in the laboratory workflow.
• Lead customer through instrument validation process to achieve at plan go-live timing. To provide assistance on items to include (but not limited to): Preparation and planningPQ LIS/Validation Instrument method validation customer SOP assistance determine customer go-live phases and dates MD sign-off staff training QA review Data assimilation and presentation to MD.
• Perform Installation Qualification (IQ) Operational Qualification (OQ) and for Werfeninstrumentation.
• Provide additional training to current install base as directed.
• Field contact and support for elevated Technical and Field Services problems within geographic territory.
• Comply with GEN.109 Complaint Handling for recording all complaint resolution activities during critical account management and intervention (detailed trip report in the form of complaint resolution files and data).
• Assist in implementation of field actions of critical impact to business needs such as software upgrades that enhance product quality or mitigate high risk compliance to FDA regulations.
• Perform troubleshooting in the field as necessary.
• A key technical resource with blood donor centers large and corporate account management.
• Manage calibration tools and diagnostic equipment.
• Adhere to operating and quality procedures.

The annual base salary range for this role is currently $90000 range to $120000 range. Individual employee compensation will ultimately depend on factors including education relevant experience skillset knowledge and particular business needs.

This role is eligible for medical dental and vision insurance 401k plan retirement benefits with an employer match as well as paid vacation and sick sales roles are eligible for participation in a commission plan and our managementand select professional rolesare eligible for a performance-based bonus.

Minimum Knowledge & Experience required for the position:

• Bachelors degree (BS) from four-year collegeor university; or equivalent combination of education and experience.
  • or MLT with a minimum 5 years experience (minimum 2 years Blood Bank experience) required.
• Minimum 2 years of Blood Banking Experience required
• Prior clinical laboratory and/or field technical experience required
• American Society of Clinical Pathologists (ASCP) MT/MLS or (NCA) CLS certification required
• Must be fully vaccinated against COVID-19 prior to starting employment required
• Must live in sales geographic region and be willing to travel 75%

Preferred Experience:

• American Society of Clinical Pathologists (ASCP) Specialist in Blood Bank (SBB) preferred
• Project Management: ability to prioritize and schedule all aspects of the project in order to meet a deadline
• Ability to work in a team environment communication skills both written and oral training or educator background
• Ability to troubleshoot or problem solve

Your job role requires your physical presence at certain hospitals blood donation centers and/or laboratories. To the extent that those hospitals blood donation centers and/or laboratories place certain vendor credentialing requirements on Werfen personnel visiting those facilities your role will require that you ensure compliance with all such requirements. These requirements may include the provision of records establishing that you have had certain screenings vaccinations and/or immunities within specified periods of time prior to your visiting these facilities.

MLS/MLS- Blood Bank Technical Specialist - ASCP/NCA (Medical)

If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.

Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination harassment or retaliation based upon an individuals race color religion gender sexual orientation gender identity/expression national origin/ancestry age mental/physical disability medical condition marital status veteran status or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process please contact for assistance.

We operate directly in over 30 countries and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7000 employees around the world comprise our Werfen team.

#LI-Remote