If modern wellbeing were redesigned from scratch it wouldnt live in a GPs office or a cluttered supplement aisle. It would be digital-first beautifully curated and powered by data that actually helps you feel your best.
Thats what were building at Healf. An ecommerce platform at the intersection of personalised health and curated wellbeing. We connect customers with the worlds most effective products across EAT MOVE MIND and SLEEP and were just getting started.
We combine culture-shaping storytelling cutting-edge health tech (like our new blood testing platform Healf Zone) and a best-in-class product experience to help people build rituals that work.
Backed by investors behind Soho House Alo Yoga Cult Beauty and Innocent were scaling fast and redefining how the world shops and lives well.
At Healf were not just a company were a movement. Founded by two brothers whose own wellbeing journeys inspired our mission to empower others Healf is built on grit determination and a shared understanding of the power of wellbeing.
Our culture is grounded in The Healf Standardfive principles that define how we work and win:
We Work Harder Than Anyone Else: Building something that improves lives takes long hours grit and sacrifice but we thrive on it. We all feel energised by what were building.
Never Settle: We challenge the status quo and push ourselves to be better every day. We never settle for mediocrity or the idea that something cant be done.
Obsession Over Talent: Talent alone isnt enoughrelentless curiosity and a drive to grow set us apart.
The Healf Lifestyle: We live what we preachour personal commitment to wellbeing fuels our professional productivity.
Stronger Together: Everyone owns their lane but we run as a unit.
With Healf Zone on the horizon were entering the next phase of our journey: closing the loop on health with personalised preventative care that unlocks longevity and optimised wellbeing. This is your chance to help build something thats not only extraordinary but a first of its kind.
This role exists to own and optimise Healfs CRM engine at a critical point in our growth. Youll sit at the intersection of Growth CX Product (especially Subscriptions) and Trading making sure our campaigns flows and customer communications run flawlessly and evolve fast. Youll be hands-on in execution while developing a deep understanding of customer behaviour retention levers and commercial performance. For the right person this is a clear pathway into a cross-functional areas ranging from Product to Strategy & Insights Retention Growth and more with exposure to senior decision-making and real ownership early on.
Own day-to-day CRM execution across email SMS and WhatsApp campaigns flows and sales with zero defects.
Optimise customer journeys and subscription flows to drive retention conversion and lifetime value.
Partner cross-functionally with Growth CX Product and Trading to improve content performance and operational efficiency.
Support ad hoc analysis and problem-solving from customer support issues to trading and strategy requests.
Exceptional academic track record and clear intellectual horsepower.
Strong execution mindset detail-oriented organised and comfortable owning complex systems end-to-end.
Commercial curiosity and analytical thinking with a genuine interest in growth retention and customer behaviour.
Confidence working cross-functionally in a fast-moving high-expectation environment.
Early experience in consulting investment banking strategy or high-performance environments.
Exposure to CRM tools lifecycle marketing data analysis or subscription-based businesses.
Evidence of being genuinely interesting leadership in sport or societies creative pursuits or standout personal projects.
Do your lifes best work: Build something that matters with a team that moves fast and aims high
Surround yourself with A talent: Youll work with high-performers who care deeply and raise the standard every day
Be a builder: This isnt a cog-in-the-machine role. Youll help shape our voice culture and growth
Wellbeing is the lifestyle: From office yoga to Healf Zone insights everything we do is rooted in our pillars: EAT MOVE MIND SLEEP
Premium Wellhub Membership: Unlimited entry to 1000s of gym yoga & fitness studios.
Exclusive Healf Perks: 50% off all Healf products plus discounted Healf Zone blood testing.
Nest Pension: Secure your future with our pension contributions.
Wellbeing-Focused Workspace: Incredible Hammersmith office with great natural lighting.
Team Connection: Annual company-wide retreat to recharge and bond.
Healf was founded by two brothers - Max and Lestat - with a relentless drive to reshape health and wellness. Their journey has been fuelled by hard work, intensity, and a commitment to build something transformative.Like all of us, they’re here to make a lasting impact.