Product Owner Enterprise Service Management (fmd)

Are you passionate about building service experiences that people actually enjoy using At Axpo were looking for an experienced Product Owner who loves turning complex business needs into simple scalable digital services. Youll help shape our Enterprise Service Management platform connect business and technology and deliver real value across IT and business functions such as HR Facilities Procurement Security and Data Protection.

What you will do:

• Own and evolve the product vision for our Enterprise Service Management platform aligning business priorities with platform strategy.

• Prioritize and manage multiple backlogs ensuring clarity feasibility and value of all items.

• Shape and communicate the roadmap balancing quick wins with longterm platform scalability.

• Design intuitive endtoend service journeys including forms workflows automation integrations and embedded knowledge.

• Translate complex business needs into clear user stories and actionable requirements.

• Work closely with engineering UX architecture and knowledge teams to deliver highquality solutions.

• Act as the main bridge between business stakeholders and technical teams ensuring alignment throughout delivery.

• Drive continuous improvement by using data platform insights and user feedback to optimize services and adoption.

What you bring & who you are:

• Several years of experience as a Product Owner in service management digital platforms or shared service environments.

• Strong handson experience with Jira Service Management Confluence or similar platforms.

• Solid understanding of workflow design automation integrations and service processes.

• Fluent German (written and spoken) is a must; professional English proficiency is required.

• Comfortable working in complex crossfunctional environments with multiple stakeholders.

• A usercentric mindset with a passion for simplicity usability and measurable outcomes.

• Strong communication skills and confidence in making tradeoffs and prioritization decisions.

• Experience with knowledge management AIenabled services or enterprise integrations is a strong plus.

Benefits:

At our company we strive to create a culture of continuous learning personal growth and inter- national community involvement. Were passionate about providing our employees with the tools and resources they need to succeed and were confident that youll love being part of our team!

• Working Hours
  Enjoy flexible working hours and the option to work up to 50% remotely for the perfect work-life balance.
  

• Generous pension plan
  We pay 60% of your pension contributions - for a secure future.
  

• Health comes first
  100% continued payment of salary in the event of illness or accident and access to an exclusive mental health platform with five free sessions with a psychologist.
  

• Parental leave
  16 weeks maternity leave (100% continued pay) and 10 days paternity leave (100% continued pay) to spend valuable time with your family.
  

• Support for your family
  Up to 20% reimbursement of childcare costs (max. CHF 4800 per year).
  

• Exclusive discounts
  Attractive discounts on petrol insurance and mobile telephony with partner companies such as Shell Avia Sunrise and Swisscom.
  

• Public transportation
  No problem: with the SwissPass (max. CHF 190) you can get from A to B at a reasonable price.
  

At Axpo Group we are dedicated to fostering a culture of non-discrimination tolerance and inclusion. As an equal opportunity employer we welcome applications regardless of race and ethnicity gender identity and expression sexual orientation age disability as well as socioeconomic cultural and religious background. We are committed to ensuring a respectful and inclusive recruiting process and workplace for everyone.