Tenancy Sustainment Officer
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Job Location:
Westminster - UK
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Imagine this
A young person has moved into Bruce House. Its their first real step towards independence a safe place of their own with the right support around them.
Youre there to welcome them make sure the accommodation is ready and safe and help them understand what holding a tenancy really means. With your guidance they dont just maintain their accommodation they build the confidence skills and stability they need to move on successfully into independent living.
What youll be doing
- Help residents move into safe well-prepared accommodation.
- Support young people to understand their tenancy rights and responsibilities.
- Monitor and evidence each young persons ability to live independently ensuring they understand the realities of sustaining a tenancy before move-on.
- Tackle challenges like rent arrears anti-social behaviour or property issues.
- Contribute to move-on readiness and planning supporting clear expectations and positive progress.
- Work with partners to find move-on housing options and prevent homelessness.
- Support a service model that offers up to 12 months length of stay (subject to review).
About You
What were looking for
Experience of housing or tenancy management.
Empathy and patience to support young people facing multiple challenges.
Organised resilient and passionate about giving people the tools to thrive in independence.
About Us
A registered social landlord andone of the leading providers of supported housing in the UK Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness.
Our aim is to work with individuals to build on their strengths creating person centred individualised strategies and plans that transform lives support recovery and enable positive order to succeed however we need the right people in place. Our workforce is one of our greatest assets but only by recruiting the very best can we continue to deliver comprehensive good quality housing services support and resettlement. services to our residents. Thats where you come in.
As an equal opportunities employer Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age disability sex sexual orientation pregnancy and maternity race or ethnicity religion or belief gender identity or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
Our Benefits
In return for your commitment we offer a supportive workplace and a strong benefits package including:
- 100 when you start work plus 250 at 6 months service and another 250 at 12 months service
- 26 days annual leave rising to 31 days plus an extra day off on your birthday
- Westfield Healthcare Cash Back Plan (including cashback for optical dental therapies plus 24/7 GP access and counselling support)
- Matched pension scheme up to 6% (with salary sacrifice option)
- Enhanced family leave from day one including enhanced maternity/adoption and paternity pay
- Financial support options including season ticket loans emergency loans mortgage advice and wellbeing support
- One paid volunteering day per year
- Cycle to Work Scheme
- Discounted private medical insurance
- Occupational Sick Pay
- Support to learn and develop your career
Required Experience:
Unclear Seniority
Key Skills
- CCTV
- Federal Agencies
- Customer Service
- Clearance
- Facility
- Suspicious Activity
- Property Damage
- Public Safety
- Daily Operations
- Professional Development
- Access Control
- Communication
- General Public
- Procedures
- Powerpoint
About Company
Salvation Army Homes (formerly known as saha) provides quality housing accommodation for people in need of safety, security and opportunity.
