Fixed Penalty Support Officer

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#LI-DNI

Please note this vacancy is only available for Birmingham City Council employees that are Priority Movers

Fixed Penalty Support Officer

Permanent

Grade B

Subject to formal evaluation under the Pay Equity Review

Working 36.5 hours per week

An exciting opportunity has arisen to join Birmingham City Councils Environmental Health service.

As one of the largest and most diverse local authorities in the UK Birmingham offers a dynamic and rewarding environment for professionals committed to protecting the local environment and public spaces.

We are seeking a skilled and motivated person to join our team where you will play a key role in supporting the progression of fixed penalty notices which are served for environmental offences through to prosecution. The successful candidate will be responsible for monitoring case progression of unpaid fixed penalty notices assessing the quality of prosecution files preparing court evidence bundles and preparing witnesses. The successful candidate will also prepare reports as required.

Some of the qualifications and skills required include:

• Show proficiency in English Language and Maths to a grade C/4 or an equivalent standard.
• Have an understanding of legal processes regarding criminal enforcement.
• Possess excellent written and verbal communication skills including during conflict situations.
• Able to work under pressure to meet targets and deadlines.
• Demonstrate experience collaborating with colleagues and external partners while delivering outstanding customer service.
• Utilise various computer systems including Word and Excel to perform tasks efficiently and accurately.

We are keen to hear from candidates who share our enthusiasm and commitment to deliver an excellent Environmental Health service for Birminghams citizens businesses and visitors.

Interviews for this post will take place in person. Shortlisted candidates will be provided with further information.

Please upload your up-to-date CV via the attachments part of your application this is required for shortlisting. Unfortunately we cannot consider any applications without a CV attached

Birmingham City Council is an accredited Disability Confident Leader employer andwe arecommitted to employing retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one so please let us know if there are any reasonable adjustments additional support accessibility needs or if there is any way in which we can support you through your application.

For any informal enquires please contact the Resourcing Team

Proof of Right to work in the UK will be required for all applicants in accordance withUK Home Office requirements before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You can view our Corporate Safeguarding Policy Birmingham City Council here.

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