Regional Communications Manager Sioux Falls, SD

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Job Description:

Joining The American Red Cross is like nothing else its as much something you feel as something you do. You become a vital part of the worlds largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse yet uncompromising in unity. You grow your career within a movement that matters where success is measured in people helped communities made whole and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good youll have mentors who empower your growth along a purposeful career path. You align your lifes work with an ongoing mission thats bigger than all of us. As you care for others youre cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW (Job Overview):

The Regional Communications Manager plays a key role in connecting people to the American Red Cross mission and services across the region. Through strategic communications media relations digital engagement and storytelling this position helps advance regional priorities increase public understanding and engagement and ensure communities know how to access Red Cross support when it matters most. The role supports all Lines of Service and functional areas through integrated people-centered communications.


Working closely with program and functional leaders across the organization the Regional Communications Manager provides communications and marketing support while also supporting developing and guiding volunteers. This role spans both ongoing (blue sky) communications and disaster public affairs requiring sound judgment collaboration and calm decision-making in fast-moving emotionally complex environments.

All duties are performed in a manner consistent with the Fundamental Principles of the American Red Cross and in compliance with applicable federal state and local regulations. This role is not eligible for relocation assistance.



This hybrid position is based out of our Sioux Falls SD office and requires a willingness to travel throughout the region and as assigned.


WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

1. Media Relations

Work with regional communications director regional executive executive director and others to execute determined media relations strategy including maintaining excellent media contact relationships news release writing and distributions pitching etc. Respond to local media inquiries by arranging interviews and providing Red Cross-approved information and mission-related stories with sound judgment and timeliness. Serve as a Red Cross spokesperson train and prepare staff and volunteer spokespersons review support requests and develop and execute an effective communications strategy.

2. Public Affairs and Crisis Communications Support regional divisional and potentially national disaster public affairs activities. Provide training development and coordination of disaster public affairs volunteers. Contribute to crisis communications planning messaging and execution during emergencies. May be required to deploy in person or virtually to support disaster response operations outside the home region.

3. Social Engagement Implement a regional social media engagement strategy aligned with enterprise-wide strategy and regional priorities. Develop creative engaging platform- and audience-specific content that encourages participation strengthens community partnerships and furthers the mission. Monitor and respond to social media activity as appropriate escalating issues when necessary.

4. Marketing Support Support integrated marketing and program campaigns across all Lines of Service and functional support departments. Collaborate with Development Marketing and Regional Financial Development partners to deliver clear engaging communications that motivate people to give get involved and take meaningful action. Encourage staff to be trained on and use approved brand tools and resources.
5. Internal Communications
Support development and execution of strategic and change-management communications.
6. Volunteer Engagement
Support the Regional Communications Director in building engaging training and supervising a regional communications and disaster public affairs volunteer team.

Scope
Individual contributor role requiring full proficiency in applying subject matter knowledge acquired through several years of experience. Works independently and may instruct or coach other professionals.



PAY INFORMATION:

The salary range for this position is: $56664-$62960

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills how many years of experience you have and comparison to other employees already in this role.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

Education: Bachelors degree in Communications Marketing Public Relations Journalism or related field required.
Experience: Minimum 3 years of related experience or equivalent combination of education and related experience required.
Management Experience: N/A
Skills & Abilities: Good understanding of role and industry apply specialized knowledge. Analyze possible solutions using standard procedures. Outstanding oral and written communication skills required with proven knowledge of AP Style. Demonstrate effective critical thinking and strategic planning. Strong organizational and multi-tasking skills. Ability to use Microsoft Office Suite. Familiarity with Cision/TrendKite or other media monitoring software. Demonstrated experience managing professional social media platforms for an organization is required. Must be comfortable using website content management systems and other marketing tools. Willingness to serve as a media spokesperson required; experience as a spokesperson preferred. Strong teamwork and collaboration required. Ability to work on a team
Travel: May require 10% - 25% travel.

* Combination of candidates education and general experience satisfies requirements so long as the total years equate to descriptions minimum education and general experience years combined (Management experience cannot be substituted).


Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop kneel crouch or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust work environment will consist of moderate noise (i.e. business office with computers phones and printers light traffic).The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE: (Preferred Qualifications)

Experience working in fast paced deadline driven environments; experience in nonprofit disaster response or volunteer-based organizations is strongly preferred.
Prior spokesperson or crisis communications experience is preferred.
Strong preference for candidates who have established relationships with local and regional media outlets.
Bilingual in English and Spanish.




BENEFITS FOR YOU:

As a mission-based organization we believe our team needs great support to do great work. Our comprehensive package includes:

Medical Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short Long Term
Service Awards and recognition