Call Center Rep
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Job Location:
Irwindale, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Overview/Project Details: Performs necessary duties in supporting a large volume of patients both new / prospective and current / established in scheduling and relaying information to or from care team using established scheduling guidelines; and in facilitating internal communication across organization. Responds to calls faxes email in basket messages from patients and or those calling on their behalf providers care team and or leadership in support of timely compassionate and accurate scheduling Processes referrals appropriately as directed by department polices and business rules. Identifies crisis situations elicits key information and manages the call accordingly. Collects relevant caller data accurately and quickly during the telephone conversation
Minimum Qualifications & Experience: Two years related experience in a medical office/healthcare setting or in a call/contact center
Minimum Qualifications & Experience: Two years related experience in a medical office/healthcare setting or in a call/contact center
Key Skills
- Hp Unix
- Administration & Operation
- Ado
- IT Security
- Management Administration
