Johnson Controlsis a global leader in smart healthy and sustainable buildings. With operations in over 150 countries we are committed to driving innovation and excellence in building technologies and integrated solutions. Our people are at the heart of our success and we are passionate about attracting and developing top talent across the globe. We are looking for an IT Operations Lead (Americas).
What will you do
The IT Operations Lead (Americas) will oversee the technology operations across the Americas ensuring streamlined processes and optimal performance of IT services. Your role includes managing IT teams developing operational strategies and implementing IT solutions that improve efficiency and effectiveness within the organization.
How will you do it
Lead and manage IT operations ensuring alignment with business objectives and IT strategy.
Coordinate with cross-functional teams to implement and maintain IT infrastructure and services.
Monitor IT operations and systems performance ensuring reliability and performance standards are met.
Develop and implement IT policies procedures and best practices to enhance operational efficiency.
Manage IT budgets resources and vendor relationships to optimize service delivery.
Drive continuous improvement initiatives within IT operations to enhance service quality and support business growth.
What are we looking for
Required:
Bachelors degree in Computer Science Information Technology or a related field.
Minimum of 5 years of experience in IT operations management or related roles.
Strong leadership skills with the ability to manage and motivate teams.
Excellent communication and interpersonal skills to collaborate with diverse teams.
Proficient in IT service management frameworks and methodologies.
Preferred:
Masters degree in a related field.
Experience with cloud services and infrastructure.
Relevant certifications (e.g. ITIL PMP etc.) are advantageous.
Whatdowe offer
Comprehensive benefits package.
Opportunities for professional growth and development.
Supportive and inclusive work environment.
Commitment to work-life balance and employee well-being.
Engagement in meaningful projects that make a difference.
Johnson Controls does not request pregnancy or HIV testing as a condition for hiring continued employment or promotionin accordance withits commitment to labor equality and non-discrimination.
Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation sy ... View more