Sr Ecommerce & UX Specialist

Milwaukee, WI - USA

Monthly Salary: Not Disclosed

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

At National Business Furniture (NBF) we believe in the power that inspiring spaces can have to help people achieve big things. We have worked with hundreds of thousands of businesses across the country from startups to Fortune 500 companies to equip their workspaces with beautiful comfortable and functional furniture for nearly 50 years. Named one of the 2023 Top Places to Work in Southeast WI by Top Workplaces and the Journal Sentinel.

Were presenting an exciting opportunity for a Senior E-Commerce & UX Specialist. We are looking for a creative detail-oriented and data-informed digital professional to support the ongoing optimization of our e-commerce experience. This role blends UX design digital merchandising and site performance and will play a key part in shaping how customers discover and interact with our products online.

This role is based out of our West Allis office with an in-office schedule of Tuesday through Thursday and remote flexibility on Monday and Friday.

What Makes This a Great Opportunity

This role offers the opportunity to directly influence the customer experience on our website. Youll work on meaningful highly visible initiatives that improve usability product discoverability and conversion. Its a great fit for someone who enjoys both design thinking and hands-on execution and wants to make an impact across the business.

Youll collaborate cross-functionally with Marketing Merchandising IT and Sales/Support gaining exposure to multiple areas of the organization while helping drive real experience improvements.

Heres a General Overview of What Youll Be Doing:

Support UX design initiatives using Figma including wireframes mockups and light prototyping
Maintain and evolve design systems and UI components
Apply usability and accessibility best practices across core e-commerce journeys (browse search PDP checkout)
Partner with merchandising and marketing teams to translate business goals into intuitive UX solutions
Manage and update site content product listings and category pages using CMS and e-commerce platforms
Execute digital merchandising strategies including:
- Product placement and category organization
- Cross-sell and up-sell strategies
- Collection campaign and promotional setups
- Homepage and landing page updates
Support on-site merchandising optimization including:
- Search and browse improvements
- Sorting filtering and navigation enhancements
- Seasonal and promotional product updates
Support ongoing site enhancements focused on conversion discoverability and usability
Assist with A/B testing and UX experiments
Analyze basic performance metrics (engagement click-through conversion) to inform improvements
Identify UX opportunities and translate insights into user stories and requirements
Work within e-commerce platforms such as Adobe Commerce (Magento) Sitecore Shopify BigCommerce or similar
Support personalization and merchandising tools such as Bloomreach Algolia Salesforce Commerce Cloud Dynamic Yield or Contentful

What Were Looking For:

3-5 years of experience in UX e-commerce digital merchandising digital product or content-focused roles
Proficiency with Figma Adobe XD Sketch or similar UX/UI tools
Strong attention to detail and ability to manage multiple updates and priorities
Comfort working cross-functionally in a fast-paced collaborative environment
Strong problem-solving skills and a data-informed mindset
Excellent communication skills both written and verbal

It Would Also Be Nice to Have:

Familiarity with e-commerce merchandising concepts (categories promotions product hierarchy)
Experience working with CMS and e-commerce workflows
Experience with personalization search or experimentation tools
A proactive mindset someone who brings ideas asks questions and looks for ways to improve the experience
Experience translating user behavior into actionable UX and merchandising improvements

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. If you need assistance seeking a job opportunity at National Business Furniture or if you need reasonable accommodation with the application process please call or contact us at.

Required Experience:

Senior IC