Triage Nurse-Primary Care Almara Women's Health

The Triage Nurse provides healthcare information education recommendations and general nursing care to patients in the clinic setting. Interacts with patients physicians physician assistants nurse practitioners clinic staff and non-Almara clinic personnel by phone email fax and in person.

This is a part-time role FTE .85 Monday - Thursday: 8:00 AM - 5:00 PM out of our Edina location.

Almara Womens Health is an operating division of Infinite Health Collaborative (i-Health) a group of local medical practices owned and led by its physicians on a mission to give patients more control over their healthcare.

Essential Job Functions:

• Triage incoming patient calls route calls to providers per established protocols and communicate provider recommendations to patients.
• Review laboratory and diagnostic test results and relay information to patients in accordance with clinical protocols and provider guidance.
• Partner with providers on population health initiatives including monitoring and supporting improvement of HEDIS measures.
• Track diagnostic tests referrals and consultations with external (nonâAlmara) healthcare providers to ensure timely followâthrough per provider orders.
• Manage prescription refill requests in accordance with clinical protocols including completing medication prior authorizations.
• Conduct RN phone visits as appropriate including hospital discharge followâup patient education and case management.
• Provide health promotion patient education and coaching related to wellness disease prevention and chronic disease management.
• Collaborate in developing implementing evaluating and revising clinical policies procedures protocols and guidelines. Update existing triage protocols and draft new ones in collaboration with providers as needed.
• Assist in coordinating home healthcare orders and related communication.
• Serve as a resource to providers and clinic staff by offering clinical information and support as requested.
• Document all patient interactions and communications accurately consistently concisely and in a timely manner.
• Provide assistance with Medical Assistant responsibilities when additional support is needed.
• Submit sexually transmitted disease (STD) reports to the Minnesota Department of Health as required.
• Work independently with minimal supervision.
• Other duties as assigned.

Education and Experience:

• RN: Diploma graduate from an accredited school of nursing; Bachelors Degree (BSN) or Associates Degree (ADN) in nursing from an accredited college; current or pending reciprocity Minnesota State Board of Nursing license.
• Previous Primary Care experience

Preferred Experience:

• Nursing Triage
• Womens Health
• Metabolic Health
• Experience in group medical appointment facilitation

Benefits & Compensation:

• Actual starting pay will vary based on education skills and experience.
• We offer a comprehensive benefits package - to learn more clickhere.
  • Employees working 30 hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle) Dental & Vision plans as well as Tuition Reimbursement.
  • All employees regardless of hours are eligible for 401(k) Profit Sharing Employee Assistance Program Lifetime Fitness Subsidy Car Rental discounts Home Auto & Pet insurance savings programs & more.
  • The pay range displayed reflects full-time compensation and will be prorated for employees working less than a full-time schedule.

Working Conditions:

• Frequentlylift up to 50 pounds independently and occasionally up to 100 pounds with assistance.
• Requires the ability to stand walk bend and move continuously throughout the shift.
• Must be able to frequently perform physical activities such as pushing pulling and reaching.
• Visual acuity to read electronic and paper documents.
• Auditory ability to participate in phone or video calls clearly.
• Manual dexterity to operate standard office equipment (e.g. computer phone printer).

Setting:

• Select from Dropdown
  • Other Specify

Essential Requirements:

Ability to:

• Comply with company policies procedures practices and business ethics guidelines.
• Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.)
• Demonstrate prompt and reliable attendance.
• Work at an efficient and productive pace handle interruptions appropriately and meet workload effectively.
• Communicate respectfully and professionally in face-to-face phone and email interactions. Apply principles of logical thinking to define problems establish facts and draw valid conclusions.

Notes

• Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing . For more information please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.
• We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here: note: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all duties responsibilities and qualifications required. Revo/ i-Health reserves the right to modify job duties or descriptions at any time with or without notice in accordance with applicable laws.

Required Experience:

IC