Barista Cashier, Gift Shop Essentials (Caesars New Orleans)

WE ARE CAESARS

At Caesars Entertainment our Mission Vision & Values reflect our unique purpose providing people with possibilities and places to have fun. Our Mission Vision & Values represent a unifying and inspiring way forward and all Team Members are expected to uphold them.

• Our Mission: Create the Extraordinary
• Our Vision: We create spectacular worlds that immerse inspire and connect you. We dont perform magic; we create it with excellence.
• Our Values: Blaze the Trail Together We Win All-In on Service

Our corporate social responsibility framework People Planet Play represents our continuous dedication to enhancing economic development uplifting the wellbeing of our Team Members and their families and making positive contributions to the communities we operate in.

JOB SUMMARY

The Gift Shop Cashier/Barista position contributes to Caesars Hotel success by providing extraordinary guest service to all guests. This role provides guests with prompt service quality beverages and products and maintaining a clean and comfortable shop.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Acts with integrity honesty and knowledge that promote the culture values and mission of Caesars New Orleans
• Prepare food and beverages to standard recipes or customized for guests including recipe changes such as temperature quantity of ingredients or substituted ingredients
• Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the team.
• Anticipates guests and store needs by constantly evaluating environment and customers for cues.
• Engage with and understand our guests including discovering and responding to guest needs through clear and pleasant communication
• Communicates information to manager so that the team can respond as necessary to create a successful environment during each shift.
• Assists with new team member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
• Delivers extraordinary services to all guests by connecting with the guest and saying thank you to every guest.
• Discovers and responds to guest needs.
• Maintains a clean and organized workspace to efficiently locate resources and products as needed.
• Provides quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards.
• Follows inventory stocking and recording guidelines
• Follows cash handling and register policies
• Follows health safety and sanitation guidelines for all products.
• Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
• Maintains merchandise on display neatly and in proper area.

WHAT YOU WILL NEED

• High School Diploma or equivalent preferred
• Previous experience working in gift shop and coffee shop establishment preferred
• Available to work flexible hours that may include early mornings evenings weekends nights and/or holidays
• Maintain regular and consistent attendance and punctuality
• Must present a well-groomed appearance
• Available to perform many different tasks within the store during each shift.
• Ability to understand and carry out oral and written instructions and request clarification in English
• Must have a pleasant poised personality.
• Must be able to get along with co-workers and work as a team.

ADDITIONAL REQUIREMENTS

• Must be able to maneuver to all areas of the casino and hotel.
• Must be able to lift up to 10 pounds and carry up to 5 pounds. Must be able to bend reach kneel twist and grip items while working at assigned desk area.
• Must have manual dexterity and coordination to operate office equipment including a 10 key adding machine PC computers fax machine and photocopier.
• Must be able to work at a fast pace and in stressful situations. Must be able to read write speak and understand English.
• Must be able to respond to visual and aural cues.

TOGETHER WE WIN

We believe in delivering family-style servicean approach that fosters warmth connection and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family creating a welcoming environment built on respect teamwork and personalized attention. Whether assisting customers or collaborating with coworkers we prioritize service that is thoughtful supportive and rooted in genuine relationships

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a persons race color creed religion national origin sex marital status disability status with regard to public assistance age sexual or affectional orientation gender identity familial status ancestry local human rights commission activity citizenship genetic information protected veteran or military status or any other protected class.

GAMING LICENSE: N/A