We are currently hiring two Intake Specialist / Legal Assistant team members to support our growing legal team. This is a fully remote position open only to international candidates. Ideal candidates are detail-oriented professional and comfortable working overnight U.S. hours.
Open Positions & Schedules (CST):
Shift 1: 5:00 PM 1:00 AM CST
Shift 2: 1:00 AM 9:00 AM CST
Please specify which shift you are applying for.
Key Responsibilities:
Answer and manage inbound calls chats and emails from prospective clients
Conduct client intake interviews and gather case details accurately
Enter and update client information in case management systems
Schedule consultations and follow up with potential clients
Provide administrative and legal support to attorneys and case managers
Maintain professionalism confidentiality and empathy at all times
Qualifications:
Previous experience as an intake specialist legal assistant or administrative assistant preferred
Strong English communication skills (spoken and written)
Excellent phone etiquette and client service skills
Strong attention to detail and ability to multitask
Reliable internet connection and quiet remote work environment
Comfortable working overnight CST hours
What We Offer:
Fully remote position
Consistent overnight schedule
Opportunity to work with a U.S.-based legal team
Long-term growth potential for top performers