CRM Campaign Manager 8 month FTC

Campaign Manager
Toronto hybrid

DEPT is a Growth Invention company built to help the worlds most ambitious brands grow faster. Operating at the intersection of technology and marketing our 4000 specialists deliver growth invention services across Brand & Media Experience Commerce CRM and Technology & Data. Were 5050 tech and marketing partner-led and first to move. Clients include Google Lufthansa Meta eBay and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

This is an 8 month fixed term employee contract.

This posting reflects an existing vacancy.

JOB PURPOSE

This role is part of ourGlobal Studios team. We create emotive yet conversion-focused ideas products and campaigns at scale and speed. Our specialty is hyper-personalised digital communications that change perceptions shape new behaviours and shift market share for our clients.

This role is part of the Global eBay Seller CRM Programs team.

We are in search of a Seller CRM Campaign Manager to manage the flawless execution of seller specific campaigns across multiple channels. This person will infuse marketing principles to drive great customer outcomes work cross-functionally to launch and track campaigns and identify continuous areas of improvement for customer experience business results and operational perfection.

eBay is passionate about connecting people with the things they love. As the worlds biggest online marketplace they pride themselves on technology-led innovation and want to help shape the future of commerce globally. They put their customers buyers and sellers at the centre of everything they do.

WHAT YOULL DO:

• Execute comprehensive marketing campaigns across eBays owned channels
• Implement marketing campaigns that align with company goals and objectives ensuring timely delivery and high-quality execution.
• Collaborate with cross functional teams; work closely with various teams to ensure campaign tactics messaging and creative assets prioritise the customer experience and are delivered on schedule.
• Communicate campaign progress; regularly update key stakeholders on campaign progress performance and results providing clear and actionable insights
• End to end campaign management of email push notification and onsite marketing campaigns from creative briefing to execution
• Ensuring all marketing activity is effectively targeted delivered and evaluated
• Reporting in channel performance and provide actionable insights for ongoing campaign optimisation
• Proactively seek ways to optimise campaign processes and enhance the overall effectiveness of marketing efforts
• Coordinating campaign reports and sharing learnings to improve future campaigns
• Champion eBay the customer and their needs
• Brief and manage creative asset creation with the agency Creative Team while consulting ebay team leads

WHAT YOU BRING:

• Demonstrate an understanding of data-driven direct marketing strategies showcasing knowledge in areas such as email campaigns customer segmentation and onsite marketing.
• Experience managing and leading the end-to-end execution of digital campaigns
• Ability to write detailed and succinct creative briefs for a range of digital projects
• Great communication skills with the ability to build internal relationships quickly and be seen as a safe pair of hands
• Ability to work simultaneously on multiple projects keeping relevant stakeholders informed
• Demonstrate flexibility and agile way of working as marketing plans and priorities evolve
• Organised with an ability to work quickly and efficiently to ensure deadlines are met
• Self-starter with plenty of initiative and drive - approaching projects with creativity and innovation
• Invested in results and demonstration of a can-do attitude
• Customer first attitude thinking not only on the specific communication you are creating but also on the full End to End journey
• Good eyes for details and creatives

The anticipated annual salary range for this position is $60000 $65000 CAD. Salary is based on relevant experience expertise and organizational impact.

WE OFFER

• A flexible hybrid working policy
• An excellent salary based on experience and equal pay policies
• Mental health support and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week as well as drinks at 4 pm on a Friday.
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks bringing the outside in with regular guest speakers and events.
• Learning and Development supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a Buddy to help you through your first weeks at DEPT.
• A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named Agency of the Year at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small local or global at DEPT youll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training development and certifications.

WHY DEPT

We are a Growth Invention company built to help the worlds most ambitious brands grow faster. Operating at the intersection of technology and marketing we create what is next by pioneering ideas acting fast and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious move with intent and never stop inventing. Our culture runs on three values: better together relentlessly curious and get sh*t done. It is how we work how we grow and how we make things that matter.

At DEPT you will find the freedom to explore the space to collaborate and the trust to make a real impact for our clients for each other and for the world we are helping to build.

AI Disclosure: At DEPT we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations so our interviewers can stay fully focused. Using the AI is optional just let us know if youd prefer it not be used.

DIVERSITY EQUITY & INCLUSION

At DEPT we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit develop nurture and retain talented individuals from diverse backgrounds with varying skills and perspectives.

Not sure you meet all qualifications Apply and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity equity and inclusion Check out our effortshere.