Customer Service
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Job Location:
Monthly Salary:
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Imagine yourself
- Doing meaningful work that makes an everyday impact on the world around you.
- Thriving in a supportive open and friendly team environment that inspires you to grow.
- Contributing to a brighter more sustainable future.
At Hach a Veralto company we ensure water quality for people around the worldand every team member plays a vital role in that mission. Our founding vision is to make water analysis better: faster simpler greener and more informative. We achieve this through strong customer partnerships passionate experts and reliable easy-to-use solutions.
As part of our team and the broader Veralto network youll join a work environment where kindness collaboration and professional development are central. Youll have the opportunity to make a measurable impact on global water safety while continuing to grow both personally and professionally.
Motivated by the highest possible stakesclimate change and global healthwe operate within a rapidly digitalizing industry continuously seeking innovative technologies that help safeguard our water and our environment.
More about us: to the Customer Service Manager the Customer Service Professional works closely with the Sales team and is responsible for the end-to-end order management process ensuring a high level of customer service and operational accuracy. This role plays a key part in delivering on Hachs commitment to customer satisfaction.
This position is located in our offices at Lainate and will be hybrid (3 days working at the office).
In this role a typical day will look like:
Managing the full order lifecycle from order entry through invoicing using company-specific systems
Monitoring shipments and resolving logistics-related issues
Handling returns and issuing credit notes
Communicating daily with Headquarters in Germany
Collaborating with internal departments to ensure effective customer management
Participating in training programs to support professional and personal development
The essential requirements of the job include:
Previous experience in a similar order management / customer operations role
Fluent English both written and spoken
Proficiency with Microsoft Office tools
Ability to analyze operational issues and identify root causes
Experience working with ERP or order management systems
Hach is proud to be part of the Water Quality segment of Veralto (NYSE: VLTO) a $5B global leader dedicated to ensuring access to clean water safe food and medicine and trusted essential goods. When you join Veraltos global network of 17000 associates you become part of a culture where purpose meets possibilitywhere your work has a real-world impact and your career has room to grow.Together were Safeguarding the Worlds Most Vital Resourcesand building rewarding careers along the way.
#LI-MM1
At Veralto we value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies in any form without a valid signed search agreement in place for the specific position approved by Talent Acquisition will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
We’re focused on ensuring water quality for people around the world by making water analysis better – faster, simpler, greener and more informative. Since our founding we have led the industry in developing innovative solutions to help our customers analyze their water more efficientl ... View more
