Debt Recovery Manager

The ideal candidate at minimum must have the following:

OPTION 1:

• 5 yrs. trg. or 5 yrs. business administration management or public administration.

OR OPTION 2:

• 1 yr. exp. as Program Administrator 2 63123.

OR OPTION 3:

• Completion of undergraduate core program in business administration management or public administration;

AND

• 36 mos. trg. or 36 mos. supervisory administrative &/or managerial position.

OR OPTION 4:

• Completion of undergraduate core program for academic field of study commensurate with program area to be assigned per approved Position Description on File;

AND

• 36 mos. trg. or 36 mos. supervisory administrative managerial &/or staff position involving planning research &/or policy/procedure development.

OR OPTION 5:

• Equivalent of minimum class qualifications for employment noted above.

Tips For Your Application

When completing the different sections of this application be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohios E1 Pay Schedule Pay Range 14. Unless required by legislation or union contract starting salary will be the minimum salary of that pay range (step 1 currently $39.22per hour). These ranges provide a standardized pathway for pay increases. With continued employment new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39) and as outlined in the posting.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services activities programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

ADA Notice

If you require an accommodation based on a disability for any step of the selection process please contact

Background check information

The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someones world!

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented diverse and dedicated employees.
• We get better at what we do every day.

At the State of Ohio we take care of the team that cares for Ohioans. We provide a variety of quality competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits visit ourTotal Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off including vacation personal sick leave and 11 paid holidays per year
• Childbirth Adoption and Foster Care leave
• Education and Development Opportunities (Employee Development Funds Public Service Loan Forgiveness and more)
• Public Retirement Systems (such as OPERS STRS SERS and HPRS)&Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Office of Unemployment Insurance Operations

The Office of Unemployment Insurance Operations (OUIO) administers Ohios unemployment insurance program which provides short-term income to unemployed workers who lose their jobs through no fault of their own. It reduces the hardship felt by families during periods of temporary unemployment and bolsters the local economies by maintaining the purchasing power of the unemployed worker. Learn more about the office by visiting the ODJFS OUIO webpage.

What You Will Do

This position serves as the main point of contact for employer-related debt recovery and charging issues including reimbursable employers.

• Manage payment negotiations within Unemployment Insurance law.

• Work closely with the legal department on bankruptcy and debt collection practices.

• Coordinate with staff to resolve discrepancies.

• Handle inquiries from the Ohio Attorney Generals office.

• Lead the Treasury Offset Program for unemployment tax.

• Ensure accurate reporting and compliance throughout all collection activities.

Challenges

• Implementing and maintaining programs involving technical complexity and adhering to strict federal guidelines.

Recommended Skills

• Debt Recovery and Negotiation Skills - Ability to negotiate payment plans within UI law and policy while maintaining compliance and professionalism.

• Legal and Regulatory Knowledge - Understanding of bankruptcy processes fair debt recovery practices and unemployment insurance regulations.

• Analytical and Reporting Skills - Strong ability to prepare accurate reports track recovery efforts and analyze discrepancies.

• Communication and Relationship Management - Skilled in handling inquiries from the Ohio Attorney Generals office and collaborating with internal teams and external partners.

• Program Management and Implementation - Capability to lead and manage the Treasury Offset Program ensuring proper implementation compliance and reporting.

Schedule: Full-time

Hours: Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Location: This position will be headquartered in an ODJFS facility in one of the following cities - Columbus Akron or Dayton. This determination will take into account the proximity to the applicants home address.

Rhodes State Office Tower - 30 E. Broad Street Columbus OH 43215

Akron - 172 S. Broadway Street Akron OH 44308

Dayton - 6680 Poe Avenue Dayton OH 45414

Travel: Occasional travel within the state of Ohio.

PN(s):