Office Assistant II (PCN 062374)

Anchorage, AK - USA

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged to Apply.

Welcome to the Department of Health

Wed be delighted to have you join our team.

If you envision yourself in this role and are ready to start an exciting career with us apply today

This position is open to Alaskan Residents only.

Please check out theresidency definitionto determine if you qualify.

What you will be doing:

In this role you will play a key part in supporting program operations by managing a variety of service closures such as when individuals no longer have Medicaid a PCA agency or worker a Care Coordinator or when they move out of state decline services or transition to long-term care.
You will process change-of-status communications for the department including updates to PCA providers Care Coordinators hospital admissions and discharges legal representative details recipient demographics living situations marital status and address changes. Daily responsibilities include monitoring Direct Service Messaging (DSM) for legal discovery requests related to mediations and fair hearings and responding promptly.

You will communicate regularly with legal representatives clients Care Coordinators PCA agencies supervisors and managers through phone and electronic channels. Additionally you will assist with mail processing including operating mail equipment printing monitoring the departments secure mailbox and handling returned mail by contacting agencies clients and Care Coordinators to resolve address issues.

Our organization mission and culture:
Our mission is to promote health well-being and safety for individuals with disabilities seniors and vulnerable adults by facilitating access to quality services. It supports fostering independence personal choice and dignity.

The benefits of joining our team:
By joining our team you will work with a group of professionals committed to the well-being and safety of seniors and individuals who experience a disability. We offer a flexible fun environment to facilitate access to quality services and support that help meet the needs of clients and your role you will have a direct influence on your managers ability to effectively and efficiently achieve departmental goals and objectives. You will be provided the opportunity to hone your skills and build knowledge and competencies in new areas.

The working environment you can expect:
This location is located in Anchorage Alaska
Team members and supervisors are located at 1835 Bragaw Street Suite 350 Anchorage Alaska. This location is convenient to numerous shops and restaurants. This position is scheduled for a 7.5-hour workday; start and stop time can be flexible between the hours of 7 am and 5:30 pm.

Hybrid Telework is possible with this position after training and approval from the Division Director.

Who we are looking for:
The ideal candidate will possess some or all of the following competencies in addition to meeting the minimum qualifications listed below:

Clerical: Knowledge of filing typing entering data maintaining records taking shorthand and using and completing forms.
Customer Service: Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside the Government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Database Administration: Knowledge of the principles methods and tools for automating developing implementing or administering database systems
Information Management: Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems. Manages and Organizes Information: Identifies a need; gathers organizes and maintains information; determines its importance and accuracy and communicates it by a variety of methods.
Technical Competence: Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform ones job; works with understands and evaluates technical information related to the job; advises others on technical issues.

To view the general description and example of duties for this job class please go to the following link and search for Office Assistant: Qualifications

High school diploma or the equivalent.
AND
One year of experience that includes clerical tasks such as greeting clients answering phones typing filing sorting mail entering data receiving payments making change or maintaining logs.

Substitution:
Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocational education equal one month of experience).

Special Note:
High school diploma equivalent means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients answering phones typing filing sorting mail entering data receiving payments making change or maintaining logs.

Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular drivers license and be 18 years of age or older.

Some positions in this class may require skill in typing. Recruitment and selection may include this requirement.

Additional Required Information

Please read the information below carefully. This applies to your application submission.

EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies you must fill in the Education section of the application If you have not obtained a degree please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or provided at the time of interview; if not transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
If education is completed in a foreign college or university it may be used to meet the above requirements if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.The omission of the required documentation listed will result in an incomplete application and you will not receive further consideration.

WORK EXPERIENCE
When using work experience not documented in your application please provide the employers name job title employment dates and whether you worked full-time or part-time Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met Work experience needed to meet the minimum qualifications must be documented in the application If the application does not support minimum qualifications the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that the minimum qualifications have been met for the position you are applying for.

If you have currently or previously been appointed to a flexibly staffed position please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level Ensure your time and any subsequent flex promotion(s) are documented as a separate position This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application.Noting see resume or CV or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

The State of Alaska does not provide VISA Employer sponsorships.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via a hard copy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or another database you MUST use a Workplace Alaska online or hard-copy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska How to Apply webpage found here: regarding the application process can be directed to the Workplace Alaska hotline at (toll-free) or (907) 465- 4095.If you choose to be contacted by emailplease ensure that your email address is correct on your application and that your spam filter will permit emails from the domain.For information on allowing emails from the domains visit the Lost Password Help page at: STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations auxiliary aids or services or alternative communication formats please call 1- in Juneau or TTY: Alaska Relay 711 or 1- or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201 Juneau AK 99811-0201. The State of Alaska is an equal-opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1- (toll-free) or if you are in the Juneau area. Requests for information may also be emailed to.

For assistance with applying for a password please visit Information

For specific information about the position feel free to contact the hiring manager at:

Jerry Fromm/Health Program Manager 2

Phone:

Email:

Required Experience:

Junior IC

Job DescriptionThis Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged to Apply.Welcome to the Department of HealthWed be delighted to have you join our team.If you envision yourself in this role and are ready to start an exciting career with us apply todayThis...