Graduate Enrollment and Operations Coordinator

The University of Lynchburg a private regional university in the beautiful foothills of the Blue Ridge Mountains in Central Virginia is seeking applicants forFull-time Exempt Graduate Enrollment and Operations Coordinator in the Department of Communication Marketing and Enrollment. The primary focus of this position isserving as a vital nexus among prospective students current students academic units financial aid offices and alumni the coordinator ensures that our graduate programs are attractive accessible and supportive. This role helps drive enrollment growth supports student success and retention and fosters long-term alumni engagement all essential to the health and reputation of our graduate offerings.

This position reports to is supervised by and evaluated by the Director of Admissions. The evaluation of work performance will be ongoing and will be carried out by the Director of Admissions. It will include the specific duties and responsibilities of this position description plus employee attitude and general working behavior.

Essential Duties:

This position serves as a key contact for prospective and current graduate students provides advising on admissions and funding options manages orientation and collaborates with academic units to support enrollment retention and graduation efforts.

Key Responsibilities:

• Serve as a liaison between Graduate Admissions Registrar Financial Aid and other campus offices (e.g. Student Services Academic Departments) to ensure smooth transitions from admission to enrollment.

• Serve as an advocate for graduate students as it relates to their student experience and issues they may come across.
• Provide assistance with preparing onboarding related events. Coordinate with other departments to ensure that staff and faculty are present and prepared.

Financial Aid Grants & Scholarship Support

• Provide guidance and support to prospective and admitted students about financial aid grant and scholarship opportunities.
• Coordinate with Financial Aid offices and academic departments to ensure timely processing of funding applications and award notifications.

Student Support Advising & Retention

• Orientation & Onboarding: Planning and coordinating orientation sessions developing communication plans for new students and facilitating a smooth transition from admit to enrollment.
• Serve as a resource for enrolled graduate students guiding them to campus services academic resources and support services (e.g. career development advising counseling etc.).
• Assisting with student registration troubleshooting registration errors maintaining accurate student records and enrollment status and ensuring compliance with academic policies.
  • Assist with academic warning and suspension letters
• Serve as liaison with undergraduate advisor for pathway students from undergraduate to graduate

Graduation & Alumni Relations

• Facilitate graduation processes and ensure graduating students receive support for deadlines paperwork and transition.
• Assisting transition from student to alumni and offering ways for alumni office to engage with graduate students

Collaboration & Communications

• Establish and maintain strong working relationships with program directors deans faculty financial aid offices registrar student support services and alumni relations.
• Participate in planning meetings committees and cross-department initiatives related to graduate program management recruitment and student success.

MINIMUM EXPERIENCE:
Exceptional communication organizational and leadership skills. Experience in both academic and administrative aspects of higher education.

MINIMUM EDUCATION:

The successful candidate must possess a Bachelors degree

EQUIPMENT USED:
Telephone
Computer
Printer
Relevant Software Packages

ORAL OR WRITTEN REQUIREMENTS:
The functions of this position are usually performed sitting but may involve approximately 10% of the time standing or walking. Some amount of stooping kneeling bending lifting or carrying may be required. Tasks such as working at a computer keyboard involve extensive wrist and hand movements. The normal work schedule is 37.5 hours per week with flexibility of schedule to accommodate nights and weekend hours and related expectations as be able to work independently as a part of a professional team.

BENEFITS:

Generous sick time and family leave comprehensive insurance (medical dental vision etc.) and retirement plans flexible spending account tuition remission life and long term disability insurance and more.Learn more about employment benefits at the University of Lynchburg.

We seek candidates who are committed to the University of Lynchburgs efforts to create an environment that fosters a student-centered environment develops the breadth of knowledge associated with liberal education respects and supports diversity equity and inclusion values and celebrates diverse faith traditions and sustains close working relationships among faculty staff students alumni and community partners.

Candidates must successfully pass a background check that is satisfactory to the University.

Submita cover letter résumé and three professional references to:

Human Resources Jobs Page

The University of Lynchburg is committed to diversity within its community and welcomes applications from persons of color women Indigenous/aboriginal people of North America persons with disabilities the LGBTQIA community and others who may contribute to the further diversification of the University of Lynchburg community.

The University of Lynchburg is an equal-opportunity employer.