TEMPORARY REPLACEMENT NH90 SP TSPOCFF Product Support Engineer

Albacete - Spain

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Description:

Mission

As part of AHE NH90 Product Support team this position contributes to provide technical support to in-service NH90 Spanish fleets (as NHI/AHE DPC) as well as worldwide NH90 fleets related to Front Fuselage matters (as AHE SDR).
This in-service Technical Support Service (TSS) aims to ensure Continuing Airworthiness and fleet serviceability bringing solutions to technical problems encountered on in-service aircrafts.
AHE Product Support organization acts as unique technical communication channel (TSPOC: Technical Single Point of Contact) between NH90 Spanish End Users and AHE/NHI (Industry) for all technical queries & events of Spanish NH90 Fleets. Downstream investigation and resolutions are handled and substantiated within the own AHE organization as prime and/or within NHI TSS organization and their partners.
In case of FF topics AHE acts as SDRC where Product Support organization handled queries and events from all customers and provide expertise and resolution with the AHE SDR support if necessary.

Main Activities

Be functionally integrated in AHG and NHI Product Support Team (PMT) in the frame of AHE/NHI Technical Support Service (TSS) provided where all in-service technical queries raised by NH90 customers towards Industry are allocated
Placed in Albacete factory hierarchically belongs to AHE Technical Support (EBSCET) department in NH90 Product Support team.
Handling answers/solutions within Industry for all kind of technical queries raised by End users/Customers related to NH90 Front Fuselage in all NH90 variants (as FF SDR) and all matters for NH90 GSPA/MSPT helicopter version (as Spanish fleets DPC). Queries launched by AHE MRO to support NH90 maintenance revisions and delivery commitments/retrofits are also within scope.
As entry point of in-service GSPA & MSPT technical queries (as TSPOC) perform first technical assessment and forward investigation to suitably departments within AHE organization as prime/SDR and/or within NHI TSS organization and their partners as applicable.
Push handle and follow up internal investigations/solutions to get answers/substantiation along NHI TSS community and provide technical resolutions to SP customers/End Users queries according to NHI process and Spanish Military Airworthiness rules in case of GSPA/MSPT queries.
FF queries are collected from other Nations TSPOCs and deeply analyzed for its complete resolution within (AHE as SDRC).
In coordination with Design Office definition of repairs (RDAS) for in-service reported damages in FF
Have quick reaction and technical analysis skills in front of in-service technical events and occurrences.
Actively participate and contribute to Airworthiness assessments/investigations (accidents and Mayor incidents) occurred in service from NH90 Spanish variants as well as FF matters in other variants.
When necessary or required to manage vendor technical communications and potential supplier technical assistances.
If required launch/support field technical assistance missions in End User operating bases in coordination with AHE Technical Assistance area.
To support technically the Warranty process under customer warranty claims.
Support and analysis definition and implementation of modifications for in-service GSPA fleet according to Spanish Military Airworthiness rules.
Support the creation and definition of Service Bulletins and Technical Publications related to GSPA and FF.
Be in contact and coordination with AHE On-site Support teams and Field Tech Rep at the main operating bases providing technical solutions.
Contribute to managing and coordination of Technical Assistance missions in End Users facilities.
Record track and follow-up all technical events (queries incidents and TechPub queries) as Service Request in NHI tool.
To contribute with in-service feedback and data collection to the Product and Maintenance Improvements within NHI TSS organization.

Key competencies

Aeronautical Engineer degree(others engineer degrees can be assessed).
Experience in aeronautical sector:Helicopters Maintenance Support Engineering Manufacturing and/or Design.
Valuable background: Helicopter Airframes / composite Avionics trouble-shooting Continuous Airworthiness technical problem solving on-site shop experience repairs definition work orders
High level of English. French or German are valuable.
NH90 helicopter program experience is very valuable.
Ability to work in an international and multi-companies team.
High reactivity agility and technical analysis skills.
Customer oriented
Ability to work under customer pressureand in flexible time if required.
Knowledge of CATIA or other additional computer skills may be valuable.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity as the foundation for the Companys success reputation and sustainable growth.

Company:

Airbus Helicopters España SA

Employment Type:

Agency / Temporary

-------

Experience Level:

Entry Level

Job Family:

Customer Eng.&Technical Support&Services

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background age gender disability sexual orientation or religious belief.

Airbus is and always has been committed to equal opportunities for all. As such we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to.

At Airbus we support you to work connect and collaborate more easily and flexibly. Wherever possible we foster flexible working arrangements to stimulate innovative thinking.

Required Experience:

Job Description:MissionAs part of AHE NH90 Product Support team this position contributes to provide technical support to in-service NH90 Spanish fleets (as NHI/AHE DPC) as well as worldwide NH90 fleets related to Front Fuselage matters (as AHE SDR).This in-service Technical Support Service (TSS) ai...