Communication and Social Media Manager for Enrollment & Student Affairs

Position Summary

Reporting to theDirector ofStudent Communicationsthe Communication & Social Manager leadssocial media strategy andsupportsbranch-widecommunication efforts forMSU Denver Enrollment &Student Affairs.This role usesanalyticsand audience insights to inform content strategy improve engagement and connect diverse student populations with resourcesservicescommunityand key deadlines.

The Manager will be responsible forstrategizing managing and creating content for the Enrollment & Student Affairssocial media channel(s);writing content and schedulingthe weeklyall-studentnewsletterThe Runner;updating webpages as needed; andidentifyingother creative means toshare information and build engagement with current students.

The Manager is empowered and expected tocontinuously improve communication processestoreflect best practices. In particular the Manager will work closely with the Director ofStudent Communicationsto develop thoughtful communication campaignstoconnect students with resources on-campus events andessential informationwhilealsopromotingEnrollment &Student Affairs services.

Success at MSU Denver requires significant adaptability and an enthusiastic commitment to teamwork. The Managersapproachwill be relational savvy and inclusive. Furthermore all MSU Denver employees share responsibilityto fostera model workplace. To this end the Manager is expected to practice thoughtful and intentional communication and collaborationlead creative problem-solving activelyparticipatein meetings serve on committees engage in team-building activities and cross-trainwith other staff to foster organizational resilience.

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Duties/Responsibilities

• Managesstrategizes leads contentcreationand analyzes metrics toexpandsocial mediaefforts;andidentifiesandleveragesnew and creativeways to reach studentsandexternal audiences.
• Collaborateswith Director of Student Communications tocreateand scheduleamobile-optimizedinclusiveand error-freeweekly newsletterfor all students.
• Leverages writing skills and adherestothe branchtone and style guide to writecopyacross multiple platformsincludingsocial media email newsletters and other platforms.
• Implementsdata-informed strategiesand opportunitiesincluding A/Btestingvariedsubject lines etc. tocontinuouslyimprove metrics and increase engagement in the weekly student newsletter.
• Cross trainsEnrollment and Student Affairs social mediacontentowners(students and staff)on strategytoolsand best practicesto ensure consistency and effectiveness across channels.
• Attends on-campus signature events to connect with students andtoidentifycontent opportunities.
• Reviews andmaintainsthe shared student communications inbox for request submissions to the all-student newsletter.
• EnsuresADA compliance andthe maintenance of MSU Denvers brand identity through all activities.
• Highlightachievementssharing high-impact numbers to branch LeadershipStudent Affairsannualreporthighlightsand other outlets.
• Continuouslyimprovesprocesses and plans to adapt to changing circumstances and uphold best practices especially around inclusiveness for diverse audiences.
• OverseestheStudent Affairs websites content organizationstructureand ongoing maintenance.

Other duties including:

• Attendson-campuseventsandassistswith annual projects and events asneeded.
• Potentiallymonitorssocial media channels during crises reporting findings to the Director of Student Communications.
• May supervise a team of student employees.
• The Student Affairs operations team shares ownership ofour offices day-to-day operations and coverage. Time spent covering the front desk andassistingguests is ateamexpectation.

Qualifications

• Bachelors degreein communications marketing businessjournalismor related field
• Excellent writing and editing skillsto produce compelling error-free copy
• At least oneyear ofprofessional work experiencemanaging social media for an organization or brand
• Proven ability to tailor communication methods to a wide range of diverse subjects and audiences.Experience crafting engaging content.
• A high levelofprofessionalism discretionadaptabilityand collaborativeskills.

Important Note: Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meetALLrequired qualifications.

Preferred Qualifications

• Experience usingCRMs such asSalesforceMarketing CloudandWord Press
• Experience using social media analytics tools such as Meta Business Suite LaterSocial; and social media platformsInstagramand LinkedIn
• Graphic design experience including Canva Adobe Creative Cloud
• Confidence using Microsoft 365 Suite including Teams OneNote Outlook SharePoint
• Experience in a higher education setting or other complex organization

Work Hours

• Full-time 40 hours per week Exempt
• Monday - Friday 8:00am 5:00pm 40 hours per week
• Evenings and Weekend Work: As needed but rare
• Hybrid schedule (on-campus and remote) available for this position.
• Travel: Rarely

Salary for Announcement

We anticipate the qualified candidate to be placed between $52934 - $62000. The salary of the finalist(s) selected for this role will be set based on a variety of factors including but not limited to internal equity experience education specialty and training.

The above salary range represents the Universitys good faith and reasonable estimate of the range of possible compensation at the time of posting.

Instructions to Apply

For full consideration please submit the following documents:

• Resume

• Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position

3 professional references will be required of the finalist. One reference must be a prior supervisor.

This position will remain open until filled. Please apply byFebruary 20 2026for consideration.

Official transcripts will be required of the candidate selected for hire.

If you are an Internal applicant please apply via the Jobs Hub tab within the WorkDay Menu

Important Note: Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meetALLrequired qualifications.