The Director of Store Operations oversees all aspects of the complex operations of an Eataly. Together with senior leadership the Director plans and executes strategies to drive sales increase profitability and cultivate a positive experience for guests and team members in accordance with Eatalys mission.
Reports directly to the VP of Operations and directly manages the stores leadership team in Restaurants Retail Quick Service Facilities Marketing Finance and Human Resources.
- Collaborates with corporate and global senior leadership to understand company strategy and develop the individual store strategy
- Directs the store strategy and oversees day-to-day operations ensuring that Eataly standards are consistently met in terms of guest service financial objectives efficient process health and safety
- Leads management of labor costs inventory regulatory compliance pricing and merchandising
- Promotes interdepartmental collaboration staying in constant communication with store leaders
- Serves as the final decision-making point of contact in addressing problems related to the store
- Motivates inspires and develops team through setting clear expectations and leading by example
- Partners with HR to be actively involved in hiring performance reviews and terminations
- Represents the store to the community and guests
- Performs other duties as required or assigned
Qualifications :
- Bachelors Degree
- 8 years of management experience in a high volume fast paced restaurant and/or retail environment
- Passion for Italian food and hospitality
- Strong working knowledge of Microsoft Excel PowerPoint Word and Outlook
- Exceptional communication leadership motivational and team-building skills
- Demonstrated problem-solving organizational analytical and business management skills
- Experience with Italian cuisine and wine highly preferred
Additional Information :
Benefits and Perks
- Medical Dental Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401k with company match
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Remote Work :
No
Employment Type :
Full-time
The Director of Store Operations oversees all aspects of the complex operations of an Eataly. Together with senior leadership the Director plans and executes strategies to drive sales increase profitability and cultivate a positive experience for guests and team members in accordance with Eatalys mi...
The Director of Store Operations oversees all aspects of the complex operations of an Eataly. Together with senior leadership the Director plans and executes strategies to drive sales increase profitability and cultivate a positive experience for guests and team members in accordance with Eatalys mission.
Reports directly to the VP of Operations and directly manages the stores leadership team in Restaurants Retail Quick Service Facilities Marketing Finance and Human Resources.
- Collaborates with corporate and global senior leadership to understand company strategy and develop the individual store strategy
- Directs the store strategy and oversees day-to-day operations ensuring that Eataly standards are consistently met in terms of guest service financial objectives efficient process health and safety
- Leads management of labor costs inventory regulatory compliance pricing and merchandising
- Promotes interdepartmental collaboration staying in constant communication with store leaders
- Serves as the final decision-making point of contact in addressing problems related to the store
- Motivates inspires and develops team through setting clear expectations and leading by example
- Partners with HR to be actively involved in hiring performance reviews and terminations
- Represents the store to the community and guests
- Performs other duties as required or assigned
Qualifications :
- Bachelors Degree
- 8 years of management experience in a high volume fast paced restaurant and/or retail environment
- Passion for Italian food and hospitality
- Strong working knowledge of Microsoft Excel PowerPoint Word and Outlook
- Exceptional communication leadership motivational and team-building skills
- Demonstrated problem-solving organizational analytical and business management skills
- Experience with Italian cuisine and wine highly preferred
Additional Information :
Benefits and Perks
- Medical Dental Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401k with company match
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Remote Work :
No
Employment Type :
Full-time
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