Senior Product Analyst Customer App (mfd)

Were looking for a Senior Product Analyst who will own the analytics strategy for the Enpal App which is the connection between our customers and their Enpal products and services - from solar and battery to EV charging heat pumps and energy trading - where every decision touches real money real energy and real behavior. Youll help define how we measure success what questions we ask and which signals actually matter across fundamentally different customer segments and hardware configurations.

Your Impact

• Own the measurement framework for a complex product. Define what success looks like across multiple customer segments - each with different value models different behaviors and different experience drivers.
• Turn data into product direction. Go beyond dashboards. Uncover why customers engage (or dont) whether they understand their financial value and where the product fails to deliver on its promise. Your analyses will directly shape roadmap priorities.
• Design and run rigorous experiments. Partner with PMs and engineers to design instrument and evaluate A/B tests across distinct customer segments - where context matters baselines vary and a poorly scoped test can mislead the organization.
• Drive the analytics foundation. Define tracking requirements establish instrumentation standards and create scalable data infrastructure that the organization can grow into. Youll set the standard for what good analytics looks like here.
• Enable data-informed teams. Design self-serve dashboards frameworks and tools that let product engineering and design teams within the customer app domain move faster with confidence - without coming to you for every question.
• Direct influence on product direction. Youll work closely with PMs designers and engineers in a lean team where insights translate to decisions.

Your Profile

What We Expect

• Product analytics depth. Significant experience as a product analyst or in a similar role with a track record of analyses that changed product direction - not just reported on it.
• Metrics design for complex systems. Youve defined behavioral proxies composite health metrics or segment-specific KPIs for products where the right metric wasnt obvious.
• Strong SQL and analytics tooling. Proficiency in SQL. Experience with product analytics platforms (PostHog Amplitude or similar) and comfort working with event-based tracking architectures.
• Experimentation rigor. Youve designed scoped and evaluated A/B tests - including handling segmentation sample size and knowing when a test result is misleading rather than conclusive.
• Stakeholder confidence. You challenge PMs and designers with data not deference. You can present a finding that contradicts the teams hypothesis and make it constructive.

What Sets You Apart

• Analytics infrastructure experience. Youve built tracking plans instrumentation specs or analytics setups from the ground up.
• Python or R for deeper analysis. You reach for code when SQL and dashboards arent enough - cohort models statistical tests or custom visualizations.

Qualifications :

Drive the analytical backbone of Enpals Customer App product teams by uncovering user behaviour shaping product decisions and ensuring we measure what truly matters.

User Behaviour & Insights

• Analyse user behaviour to challenge assumptions validate hypotheses and guide product direction.
• Partner with PMs and Engineers to design run and evaluate A/B tests with clear actionable outcomes.

Tracking & Instrumentation

• Define tracking requirements across the app ensuring reliable coverage of key interactions and user flows.
• Collaborate with designers and engineers to implement and maintain a highquality analytics setup.

Product Collaboration

• Identify the right metrics and behavioural proxies that indicate whether product objectives are met.
• Evaluate the strength and relevance of these signals and help teams prioritise based on impact and problem severity.

CrossTeam Support

• Work across multiple product teams initially helping establish scalable analytics foundations as the organisation grows.
• Act as a strategic partner to Product Engineering and Design.

Requirements

Musthave

• Strong experience with product analytics and defining tracking requirements.
• Direct collaboration with PMs and Designers with the confidence to challenge decisions.
• Proficiency in SQL and modern analytics tools (e.g. PostHog Amplitude).

Nicetohave

• Experience setting up analytics from scratch.
• Familiarity with R or Python.

Additional Information :

• Work in Germanys first green unicorn and actively shape the solar energy revolution. 

• The sun shines all over the world - at Enpal you will find a highly motivated and diverse team with more than 65 different nationalities. 

• Would you rather keep your pet company at home or your colleagues at the office Even after the pandemic we offer you a hybrid working model 

• We fulfill every start-up cliché - in our modern office in Berlin-Friedrichshain youll find everything your heart desires from a ping-pong table and yoga corner to a roof terrace and stocked drinks fridges. 

• Your kick-start at Enpal - Get to know the company your team colleagues and our founder Mario on your onboarding day. 

• Stay up to date - Whether its company figures at our monthly all-hands meetings or how a photovoltaic system works at the Lunch & Learn youll always know exactly whats going on. 

• Energy transition only works together - At Enpal you can expect a legendary team spirit and unforgettable team events. 

At Enpal we are proud of the diversity of our team. No decisions are made on the basis of skin colour religion or religious belief ethnic or national origin nationality gender identity sexual orientation disability or age either during recruitment or employment. Enpal stands for a safe workplace and takes action against discrimination and harassment of any kind. 

Remote Work :

No

Employment Type :

Full-time