Historically Deezer has developed a real expertise in identifying prospecting and developing B2B deals.
Today expanding and optimizing our network of partners around the world has become one of the companys strategic pillars. With high ambitions and growing opportunities the commercial division takes up many challenges every day in a dynamic and exciting working environment.
As a Sales Tooling Manager you will play a central role in enabling this growth by building and continuously improving the tools processes and foundations that help our sales teams operate efficiently and scale. You will work closely with the whole commercial organization and cross-functional stakeholders to turn business needs into practical solutions drive adoption and ensure our commercial tech stack supports day-to-day execution and decision-making.
WHAT YOU WILL DO
Own and continuously improve the commercial tech stack with a focus on the commercial CRM including interoperability of the end-to-end architecture tool purpose and ownership.
Drive CRM enhancement and adoption (workflows views fields governance) ensuring the setup reflects business lines and evolves with the organization.
Implement reporting and dashboards that support decision-making (pipeline visibility performance tracking) with reliable definitions and data consistency.
Manage integrations and data flows between tools ensuring data quality harmonization and governance.
Translate business needs into clear requirements and drive the prioritization of process and tooling improvements with stakeholders through a structured cadence (e.g. bi-weekly planning) improving and standardizing commercial processes (sales cycle approvals handovers) to reduce friction and increase clarity across teams.
Lead tooling projects end-to-end (scope timelines risks change management) coordinating internal teams and external vendors when relevant.
Own the back-office structure of tooling (admin permissions taxonomy documentation runbooks) and drive change management enablement and trainings (onboarding CRM sessions office hours) to ensure adoption.
Quickly ramp up on advertising campaigns management and billing/invoicing tools understand related processes and integrations/data flows and provide reliable backup support when needed.
Qualifications :
5 years of experience in Sales Operations / Revenue Operations / Sales Tooling / CRM administration (or similar) ideally in a scaling environment.
Excellent written and oral communication skills both in French and English
Strong project management skills (planning communication risk management iterative delivery) with proven ability to take ownership of projects and proactively drive initiatives from concept to delivery in fast-paced cross-functional environments.
Strong ability to translate business problems into systems/process solutions (requirements prioritization stakeholder management).
Solid hands-on experience with CRM configuration and governance (bonus: and Salesforce) including workflow optimization and reporting.
Experience with integrations and data management (data quality hygiene basic architecture understanding).
Curious and solution-oriented with high attention to detail structured thinking strong adaptability and a pragmatic mindset focused on impact and adoption.
At Deezer diversity drives innovation. Whatever makes you uniquely you your experiences your way of thinking your journey might be exactly what we need.
If this role speaks to you and aligns with your interests and capabilities even if you dont meet 100% of the qualifications listed please give it a try and tell us more! #BeYou
Additional Information :
At Deezer you can be your true self as we believe that #everyvoicematters. We strive to build an inclusive culture and foster a diverse environment. Because we care and want to ensure each employee feels welcome and safe at work we continuously focus on fighting biases and helping diverse teams work well together through multiple learning opportunities e-learnings and workshops right from the onboarding :
Regular Diversity & Inclusion internal and external talks
Dedicated employee work streams on Gender equity Ethnicity & Culture Disability and LGBTQ
Multiple e-learnings and mandatory training sessions for all managers
English and French courses for all so that everyone can connect and feel included
Beyond benefits like transportation we offer you extra perks like:
A Deezer premium family account for free
Access to gym classes
Join over 70 Deezer Communities to connect beyond your day-to-day work share passions learn from each other and #Belong
Deezer parties several times a year and drinks every thursday
Allowance for sports travelling and culture
Meal vouchers
Mental health and well-being support from
Great offices always located in dynamic and attractive districts whether in Paris London or Sao Paulo!
Hybrid remote work policy
If you want to learn more about life and culture at Deezer please visit our Welcome to the Jungle page here!
Remote Work :
No
Employment Type :
Full-time
LIVE THE MUSIC WITH US From a pioneer tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world.At sixteen years old, we’re only just coming of age. Now listed on #EuroNext, Deezer is a ra ... View more