Technical Delivery Manager

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About your role:

You will lead the Technical Implementations organization responsible for delivering Configure Digital products and services to new and existing clients. You will manage Technical Leads and Implementation Engineers serve as the senior technical escalation point and partner with Product Development and Client Services to drive delivery excellence. Your work ensures successful digital banking implementations migrations and integrations that meet client requirements and security standards.

What youll do:

• Lead mentor and develop a team of Technical Leads and Implementation Engineers to deliver client implementations and migrations.
• Partner with Talent Acquisition to define hiring needs interview candidates and build a high-performing technical team.
• Drive performance management goal setting coaching and professional development for direct reports.
• Serve as the senior technical escalation point for Configure Digital implementations guiding architecture environment configuration integration points and deployment approaches.
• Oversee execution of complex digital banking migrations including legacy online banking transitions to Configure Digital and manage project forecasting and technical resourcing.
• Establish refine and enforce implementation frameworks technical standards repeatable processes and security-aligned engineering practices.
• Collaborate with Development Product Operations and Client Services to ensure smooth delivery communicate status and risks and drive root-cause analysis for systemic issues.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience youll need to have:

• 6 years of experience managing and developing teams in a technical environment such as product development implementations or professional services.
• 8 years of experience in technical implementation system engineering or technical project management delivering enterprise software platform migrations or integrations.
• 5 years of experience implementing and supporting Microsoft-based application stacks ( SQL Server) or similar enterprise technologies for configuration deployment and troubleshooting.
• 4 years of experience leading technical escalations and resolving complex production system issues.
• 3 years of experience applying project lifecycle methodologies (Waterfall and Agile) to plan and deliver client implementations.
• Bachelors degree in Information Technology Computer Science Engineering or equivalent combination of education related experience and/or military experience.

Experience that would be great to have:

• Experience with digital banking platforms and platform migrations preferably within Fiserv ecosystems.
• Background in client-facing implementations involving enterprise-scale hosting integrations or migrations.
• Familiarity with web services (XML/XSD/SOAP) secure system design principles and automation or DevOps tooling.

How youll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical financial social and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers extra effort with points redeemable for .rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training development and internal mobility opportunities.
• Medical dental vision life and disability insurance options available from day one.
• Retirement planning and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental caregiver and military leave.

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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