Airport Customer Service Executive – MaleFemale

Position: Airport Customer Service Executive Male/Female

Company Overview:

Bluespirit is a leading airport services company located in Kanpur Uttar Pradesh India. Our company is dedicated to providing exceptional customer service and ensuring a smooth and efficient travel experience for all our clients. As an Airport Customer Service Executive you will play a crucial role in representing our company and maintaining our high standards of service.

Position Overview:

We are seeking a highly motivated and customer-oriented individual to join our team as an Airport Customer Service Executive. The ideal candidate will have excellent communication skills a positive attitude and a passion for providing exceptional service to our clients. This is a full-time position with opportunities for growth and advancement within our company.

Responsibilities:

- Greet and welcome passengers at the airport and assist them with their inquiries and needs

- Provide information on flight schedules baggage handling procedures and airport facilities

- Handle check-in and boarding procedures ensuring all necessary documents and requirements are met

- Assist passengers with special needs or requests such as wheelchair assistance or dietary restrictions

- Resolve any issues or complaints from passengers in a timely and professional manner

- Collaborate with other airport staff to ensure a smooth and efficient operation

- Maintain a clean and organized work area including the check-in counters and waiting areas

- Keep updated on airline policies procedures and regulations to provide accurate information to passengers

- Promote and sell airport services and products such as lounge access and duty-free items

- Handle cash and credit card transactions accurately and efficiently

- Adhere to all safety and security protocols to ensure the safety of passengers and airport staff

Requirements:

- High school diploma or equivalent

- Previous customer service experience preferably in the aviation industry

- Excellent communication and interpersonal skills

- Ability to remain calm and professional in high-pressure situations

- Good problem-solving and decision-making skills

- Familiarity with computer systems and basic office software

- Fluency in English and Hindi additional languages are a plus

- Willingness to work in a fast-paced and dynamic environment

- Availability to work flexible hours including weekends and holidays

- Must be able to pass a background check and obtain necessary airport security clearances

We Offer:

- Competitive salary and benefits package

- Opportunities for growth and career advancement

- Ongoing training and development programs

- A dynamic and diverse work environment

- Employee discounts on airport services and products

If you are a customer-focused individual with a passion for the aviation industry we would love to hear from you. Apply now to join our team as an Airport Customer Service Executive and be a part of providing exceptional service to our clients.