Information Desk Staff Required At Airport

Patna - India

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Position: Information Desk Staff Company Overview: Bluespirit is a leading airport company in India operating in Patna Bihar. We are committed to providing exceptional customer service and ensuring a smooth travel experience for all our passengers. Position Overview: We are currently seeking a friendly and knowledgeable Information Desk Staff to join our team at the airport. The ideal candidate will have excellent communication skills and a passion for providing top-notch customer service. As an Information Desk Staff you will be responsible for assisting passengers with any inquiries providing information about flight schedules and directing them to the appropriate areas within the airport. Responsibilities: - Greet and welcome passengers with a friendly and professional demeanor - Respond to inquiries and provide accurate information about flight schedules gate assignments baggage claim and other airport services - Direct passengers to the correct check-in counters security checkpoints and boarding gates - Handle and resolve any customer complaints or issues in a timely and efficient manner - Maintain a clean and organized information desk area - Collaborate with other airport staff to ensure a smooth and efficient operation - Stay updated on airline policies and procedures to provide accurate and up-to-date information to passengers - Assist passengers with special needs or disabilities and provide appropriate assistance - Keep track of lost and found items and assist passengers in retrieving their lost belongings - Perform other duties as assigned by the supervisor Requirements: - High school diploma or equivalent - Previous customer service experience is preferred - Excellent communication and interpersonal skills - Ability to remain calm and professional in high-stress situations - Knowledge of airport operations and procedures is a plus - Familiarity with computer systems and ability to learn new software quickly - Must be able to work flexible hours including weekends and holidays - Must be fluent in English and Hindi knowledge of other languages is a plus - Must be able to pass a background check and obtain necessary airport security clearances Contract Details: This is a full-time position with a competitive salary and benefits package. The working hours will be based on a rotating schedule including morning afternoon and evening shifts. The successful candidate will be required to work weekends and holidays as needed. If you are passionate about providing excellent customer service and have a strong desire to work in the fast-paced airport environment we would love to hear from you. Join our team at Bluespirit and be a part of our commitment to making travel a pleasant experience for all our passengers.